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Customer Support Executive
4 months ago
** Up to £30,000 ** Monday to Friday 9am - 5pm ** Private pension ** Car parking **
Our client is seeking an enthusiastic and customer-orientated person to join their team who are committed to giving a great service to both existing and potential new clients.
Job Description:
- Check details on supplier invoices and process.
- Process and generate sales invoices ensuring specific customer requirements are met
- Forecast and manage customer stocks, ensuring printer and customer’s needs are met
- Generate Monthly Usage reports
- Assist with annual audits
- Receive and respond to customer enquiries ensuring suitable products are sourced and achieve best pricing from suppliers
- Build good relationships with customers and keep regular contact to help generate sales
- Attend sales and accounts meetings
- Work as part of a team, ensuring good relationships with colleagues
- Assist colleagues where required and support Sales team
- Assist accounts department with requested stock checks.
- Process customer orders and purchase orders
- Liaise with credit control and follow any necessary procedures
Person Specification:
- Good MS office skills - Excel in particular
- Previous office-based experience
- Well organized - able to prioritise
- Excellent telephone manner
- Strong customer service skills
Additional Information:
- Based in Leatherhead
- Mon - Fri, 9am - 5pm
- Up to £30,000
- Onsite parking
- 20 days holiday, rising to 25
- Contributory pension 3% Company 5% Employee
- Annual reviews
Refer a friend and earn £100 If you have a friend who is also searching for a new opportunity in the local area, recommend Optima and if we place them (providing they complete their 3-month probation period), you will receive a £100 retail voucher of your choice
Please note that if you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.
By applying for this vacancy, you accept Optima Recruitment Limited’s Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you.Optima Recruitment Limited are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.