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Customer Service Advisor

4 weeks ago

Sheffield, Sheffield, United Kingdom Daisy Communications Full time

This role sits with one of Daisy Communications brands XLN for Small Business

Salary: 22308.00 per annum with uncapped commission
Location: Sheffield
Working Hours: Monday to Friday between the hours of 8:30 17:30 37.5 hours per week)

Key responsibilities:

  • Delivering world class service.
  • Upselling and promoting products to customers through excellent service.
  • Ensuring all queries are dealt with promptly and professionally.
  • Ensuring data is always captured accurately.
  • Taking ownership & responsibility for enquiries and resolving any issues.

Qualifications :

  • Previous customer service experience is required. 
  • Previous experience in a leadgeneration environment is desirable but not essential. 
  • A confident communicator we want people who can have great conversations with our customers.
  • Passionate individuals with the willingness to take ownership of the call.
  • A team player who works well with others and has a love for delivering service.

Additional Information :

What are the benefits of working at Daisy

Our ethos is simple: the more you put in the more you get out.

We have been awarded a 2 Star accreditation by the Sunday Times Best Companies and voted as the UKs no.1 Telecoms company in 2023.

Here are some of the benefits that we offer

  • 25 days holidays plus bank holidays and an additional day for each year of service up to 30 days
  • 500 referral scheme bonus
  • Professional development to help you achieve your personal goals
  • Eye care vouchers available and discounted Medicash membership
  • Sim deals for you and your family/friends
  • Access to discounts and savings at more than 1200 retailers
  • An additional day off on your birthday or if youre getting married

Remote Work :

No

Employment Type :

Fulltime

Key Skills
Sales Experience,Time Management,Order Management System,Customer Service,Dealership Experience,GM Vehicles,Retail Sales,Tire Service,Automotive Repair,OSHA,Service Writing,Automotive Service
Department / Functional Area: Operations
Experience: years
Vacancy: 1