Technical Claims Handler

1 week ago


Bristol, United Kingdom Hays Full time

Your new firmOur client, a collaborative and nurturing international firm, is looking for a Technical Claims Handler to join their Professional Indemnity team in Bristol, who act on numerous high-value and sensitive claims for clients throughout the UK, including solicitors, surveyors, accountants, brokers, engineers, architects and their insurers. This role is based in our client's Bristol office. However, you will be able to work remotely from home for part of the week if desired as the firm operates a hybrid working policy.Your new role You will manage a full caseload of professional indemnity claims with minimal supervision, ensuring compliance with SLAs and KPIs while applying delegated authority principles. Key responsibilities include investigating notifications, identifying information gaps, and providing clear, outcome-focused guidance to insureds and brokers. You'll assess liability and quantum, negotiate settlements within authority limits, and oversee panel solicitors where required. The role also involves maintaining accurate data, managing costs through effective supplier use, and supporting managers with team supervision and training. Building strong client and supplier relationships and adopting a strategic, commercially focused approach to claims resolution will be essential. What you'll need to succeed To succeed in this role, you'll need prov...



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