Director of Operations

2 weeks ago


Crawley, United Kingdom myGwork - LGBTQ+ Business Community Full time

This job is with Thermo Fisher Scientific, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Work ScheduleStandard (Mon-Fri)Environmental ConditionsAdherence to all Good Manufacturing Practices (GMP) Safety StandardsJob DescriptionRole OverviewAt Thermo Fisher, your work helps customers develop life-saving therapies, protect the environment, and ensure food safety. You'll play a critical role in our mission to build a healthier, cleaner, and safer world while receiving strong support for your own career growth.ImpactYou will lead our Clinical Trial Divison Operations in the UK—including Clinical Packaging, Commercial Packaging, Supply Chain, and Operations Support—ensuring strong operational performance and supporting site growth. Your work will directly contribute to meeting customer needs and advancing our strategic objectivesThis is a multi-site role based from Horsham site. Key ResponsibilitiesOccasional travel required to Crawley & Bishops Stortford Uphold Good Manufacturing Practices and Principles across responsibility areas.Represent Operations on the Site Leadership Team (SLT) and champion the company vision, mission and values.Set and manage objectives that support site goals, customer expectations, and long-term business performance.Review operational results, report insights, and drive continuous improvement.Foster a service-focused, collaborative culture within Operations.Effective Partnership with Client Services, Quality, Engineering, EHS, Planning, HR, and Site Leadership to implement plans and meet business targets.Ensure effective sales and operations planning, allocating labour and resources to achieve delivery goals.Build strong customer relationships and support new project implementation.Collaborate with the General Manager and SLT to strengthen and communicate the site value proposition.Recruit, develop, and lead impactful teams, ensuring training and development needs are met.Engage with leaders across the site, region, and division to achieve broader organizational goals.Ensure all work is performed safely and efficiently.Support additional tasks as assigned by the General Manager.QualificationsCommercial Packaging experience essential in delivery of new line establishment and optimizationExperience leading multi-shift Manufacturing / Packing and DistributionnBS/BA or equivalent experience in business, science, or engineering.10+ years in pharmaceutical clinical or commercial supply; 5+ years in business and people leadership.Strong financial, analytical, and problem-solving skills.Ability to work independently, make sound decisions, and lead cross-functional teams.Inclusive leadership style with strong interpersonal and communication skills.Demonstrated success motivating and developing teams.Strong administrative and organizational abilities.Ensure compliance with cGMP , Quality systems and training requirements are met in line with business needs.Thermo Fisher Scientific is an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination based on any protected characteristic.Note: This job description outlines the role’s primary responsibilities and expectations but is not an exhaustive list. Duties may evolve based on business needs.



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