Regional Operations Director

1 week ago

Borehamwood, United Kingdom Michels & Taylor Full time

We are now recruiting for a Regional Operations Director (South) to join our Managed Hotel division

This position will best suit a hands-on leader with experience as a Regional Operations Director/ Cluster General Manager or a highly experienced General Manager from a large branded or independent hotel looking to take their career to the next step.

The ideal Regional Operations Director is commercially aware; has exceptional attention to detail along with the ability to inspire and motivate others; strives for constant improvements in all areas of the business and provides guest experience that consistently exceeds expectations.

The successful applicant will already be resident in (or willing to relocate to) the south of England for the duration of their employment. Due to the geographical distribution of the potential properties, the job holder will be expected to travel extensively on business (including overnight stays).

To apply send your up to date CV with covering letter/note describing how your background makes you the ideal candidate and answer the screening questions to the best of your ability.

Interviews for the Regional Operations Director role will initially be conducted by video call or other remote communication method. Followed by face to face meetings as we move through the recruitment process.

Main Responsibilities:

Lead and inspire the senior team within each property

Work with the hotel owners and the executive management team at M&T on strategy and direction for the hotels, in accordance with company goals

Work with M&Ts existing team of specialists on new developments and planned refurbishments

Supported by the M&T Commercial team, co-ordinate with the local sales and revenue teams to ensure strategy and budgets are set and achieved

Work with the finance team to ensure profitable operation of all hotels, food & beverage outlets, and any other revenue streams in conjunction with agreed metrics and company goals

Champion team engagement, training and development

Requirements:

Extensive experience as Regional Operations Director/ Cluster General Manager within a quality hotel environment

Experience of the UK hotel market including at least one of the major brands

Stable work background with steady career progression demonstrable

Experience of managing all operational departments

A proven background in improving and maintaining standards

Experience of transitioning businesses to new ownership or pre-opening hotel experience

Evidence of building, training, and developing a high performing team

Clear, timely, and direct communication at all levels

Ability to communicate fluently in English

Advanced level of written, verbal, and interpersonal skills

Experience of leading and inspiring a team to create unforgettable guest experiences

About M&T Hotel Management

M&T is a leading Hospitality Management and Advisory company specialising in the management of branded and independent hotels; our Hotel Management Team are focused on optimising profits for hotel owners and making a real difference to their business. We influence this via the day to day running of each property from revenue and finance, to sales, marketing, property and HR - were one of the most respected management teams in the business.

M&T manage a number of independent owned businesses plus hotels operating under the banners of Hilton, IHG, Radisson, Yotel and Best Western.

M&T Hotel Management is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.

Unfortunately, because of the high volumes of applications our opportunities attract, we are sometimes unable to respond to every application. If you haven't heard from us within 14 days of applying, please consider your application to have been unsuccessful on this occasion.


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