Partnership Associate

2 weeks ago

London, United Kingdom Lifetime Training Ltd Full time

hat will you be doing?

  • Develop and maintain trusted relationships with key stakeholders to ensure high levels of customer satisfaction.
  • Where required, take the lead for specific employer partners as directed by the Partnership Consultant.
  • Build relationships with and work collaboratively across internal teams to ensure timely and successful delivery of products according to partner needs and objectives, leading to high levels of customer sat-isfaction.
  • Manage campaigns in line with partnership objectives to ensure projects and initiatives are completed on time.
  • Manage a diverse range of partner facing activity to generate leads in line with partner needs, revenue targets, strategic and growth plans.
  • Support Partnership Consultant by identifying opportunities and aiding development of the strategic account plan
  • Responsible for resolving issues to support learners to successfully complete their apprenticeship.
  • Liaise with the marketing team to ensure client literature, collateral and campaigns are bespoke to Partner needs.
  • Forecast and track key account metrics (e.g. quarterly profiles and annual forecasts), analyse and re-view performance, spot trends in growth or decline and identify solutions to drive success
  •  Lead on the delivery of monthly reports in line with partner needs and support the Partnership Con-sultant to generate key information and analysis.

What will you bring to the role?

  • Demonstrated ability to understand customer business goals and how to implement solutions to help achieve them
  • Experience of working in a customer focused environment to deliver high levels of customer satisfaction
  • Familiarity of working in a high demand environment delivering to targets and tight deadlines
  • A high level of confidence with technology such as Microsoft Office, CRM and video conferencing platforms
  • Ability to generate reports and carry out basic analysis on information
  • Excellent communication, presenting and listening skills
  • Strong project management skills

Giving back to you – our Group Benefits

  • 25 days' holiday rising with service and your birthday off.
  • Holiday purchase scheme for those life changing trips and moments.
  • Long service reward and recognition
  • Enhanced Pension
  • Group Life Assurance – 3 x Annual salary
  • Unlimited access to six Smart Health services including a 24/7 virtual GP
  • Health Cash Plan
  • Access to curated wellbeing content and our Employee Assistance Programme
  • Perkbox
  • To support your work/life balance we give you the opportunity of flexibility within our core working hours (9.00 – 5.30).
  • Enhanced sick pay
  • Enhanced Maternity/Shared Parental and Adoption packages leave
  • A reward programme and recognition programme and annual awards event

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