Veterinary Care Assistant

3 days ago

Stroud, United Kingdom IVC Evidensia Full time

We are hiringAt Clockhouse Vets we're excited to invite a passionate and friendly Veterinary Care Assistant to join our team We are looking to recruit a Veterinary Care Assistant (VCA) who will provide a high standard of customer service and clinical care whilst promoting pet wellbeing and supporting the clinical team - a very important part of the role is to be passionate about animalsAbout The RoleThe role will be responsible for supporting the team with taking care of the wellbeing of pets by maintaining a clean and hygienic environment at all times, assisting with animal handling, working at reception and in our lab processing various tests taken by the vet and nursing team, providing support to the Veterinary nurses and Veterinary Surgeons as required. No day is ever the same so you can expect something different.This is a 40-hour-per-week position, working between 8:00am and 7:30pm on a shift basis. Saturday mornings are worked on a rota, with time off in lieu provided. There are no out-of-hours (OOH) requirements for this role. Whilst this position is full time, we would be willing to look at part time also.What we’re looking for in our Veterinary Care AssistantWe’re looking for an enthusiastic, motivated individual with a genuine love for animal care and welfare. The ideal candidate should thrive in a busy team environment and be confident working independently when needed. Previous experience in a veterinary practice (paid or voluntary) is highly desirable, along with a strong willingness to learn.Our Ideal Candidate Will Also HaveExperience with animals or in healthcare would be an added advantage.Strong communication skills and the ability to show empathyExcellent customer service experience, with a professional approach to dealing with the publicA valid driving license, as travel between our 6 sites is requiredExperience in animal welfare, including feeding, cleaning, medicating, and handling, with a solid understanding of animal welfare needsResilience to handle potentially emotional and distressing situationsA positive attitude and the ability to work well within a teamStrong organisational skills, with the ability to prioritize tasks and manage your workload efficientlyPrevious experience in a veterinary environment is desirableIn addition to a competitive salary, you will benefit from:6.6 Weeks annual leaveAdditional annual leave for your birthday which will be added to your holiday allowanceEnhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy payCycle to work schemeInitiatives focused on employee wellbeingNon-accidental injury supportLearning and development opportunities via the IVC Evidensia AcademyPawsome Benefits - reward gateway giving discounts and cashback with 100's of retailersPension schemeDiscounted staff pet care£0 - £0 an hour12.21phWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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