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Internal Sales Executive
3 months ago
About the company
GE Door Manufacturing is a multi-award-winning manufacturing business based in South Wales. Their employees are a talented and diverse team of professionals that share a commitment to excellence, innovation, and customer satisfaction. Together, they have achieved significant growth, profitability, and market share for the company, and established itself as a trusted and reliable partner in the door manufacturing industry
They manufacture timber doorsets, screens and ironmongery for the Education, Health, Commercial, and Residential sectors. They are continually developing their offer to the market and are at the fore front of the industry in terms of innovation, and all products are supplied with the most comprehensive fire certification available.
Part of the DK Group portfolio, GE Door Manufacturing continues to grow, supported by long term investment from a family-owned group.
Candidate brief
To support our continued growth in the business, we are seeking to recruit an Internal Sales Executive. Full technical and commercial training will be given; however, we are ideally looking for somebody with significant sales/account management experience. This is an ideal role for a potential candidate who wants to have the opportunity to develop within an established manufacturer with a developing customer base.
Candidates ideally will be outgoing, with a drive to win orders and can work as part of a team to ensure things are done properly. It is preferable that the candidate has experience using a CRM system and is competent using Excel.
Above all you will not be afraid to pick up the phone and call the customer with a view to building great
relationships and winning new business.
Responsibilities include the following:
- · To support the wider sales and estimating team to deliver great customer experience.
- Build relationships with customers and understand their requirements to maximize sales opportunities.·
- Account management of existing in-house customers, whilst finding and building new accounts.
- Co-Ordinate the businesses marketing projects and online profile.
- Help develop and maintain the new CRM system.
- Follow up on quotations to ensure the customer understands the offer and places the order in time to meet their program.
- Give the customer accurate lead in times and product information after consulting with the operations, technical and procurement team.
- Dealing with customer queries relating to quotations; account status, price and specification would typically be the main items to cover with the customer.
- Ensure the correct processes are followed by the estimating and sales team before booking the orders.
- Acknowledging orders before passing them on to the operations team in line with the agreed process.
- Sales and administrative support for the wider sales team.
Vacancy Details:
Permanent position, based at our Maesteg site, South Wales
Salary - depending on experience.
Production bonus scheme.
Nest pension scheme
22 days paid holiday, plus bank holidays.
Closing date for application 28th August 2024