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Customer Service Representative

4 months ago

Ipswich, United Kingdom Just Recruitment Group Full time

Just Recruitment is delighted to support a growing organisation based on the outskirts of Ipswich - actively seeking a Customer Service Representative to join their team. Duties include:Dealing with incoming calls Making outbound calls to customers Managing company inbox Processing Orders Running reports using Excel Updating spreadsheets Dealing with inquiries and any issues which may arise Providing product knowledge Up-selling products Updating internal CRM system Supporting the sales executivesPreparing and send sales quotations to customers when required Key skills:Confident telephone manner Great verbal and written communication skills Good attention to detail Sales and customer service experience Confident user of Word, Excel and Outlook