Enterprise Payments, Manager, Quality Engineering

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical financial and mental health as well as providing the flexibility you need to thrive personally and professionally:Competitive base salariesBonus incentivesSupport for financial-well-being and retirementComprehensive medical dental vision life insurance and disability benefits (depending on location)Flexible working model with hybrid onsite or virtual arrangements depending on role and business needGenerous paid parental leave policies (depending on your location)Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)Free and confidential counseling support through our Healthy Minds programCareer development and training opportunitiesOffer of employment with American Express is conditioned upon the successful completion of a background verification check subject to applicable laws and regulations.At American Express our culture is built on a 175-year history of innovation shared values and Leadership Behaviors and an unwavering commitment to back our customers communities and colleagues. As part of Team Amex youll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills develop as a leader and grow your career.Here your voice and ideas matter your work makes an impact and together you will help us define the future of American Express.As part of the Global Merchant & Network Services group (GMNS) the Network & Acquirer Solutions (NAS) team is at the core of American Express uniquely positioned to support every business unit and customer across the Enterprise. The American Express Network enables over $1.6 trillion in annual spend serving our Issuers and Acquirers in more than 170 markets worldwide. We are driving a strategic multi-year Enterprise Payments program to bring all payments together into a centre of excellence to drive operational excellence for payment execution enable innovative payment products services and capabilities to be built effectively and efficiently support our BU strategies more closely and deliver on our customers evolving payment needs.How will you make an impact in the roleThe role of Enterprise Payments Manager Quality Engineering is an exciting opportunity for a talented Quality Engineering manager to define the product test strategy and roadmap to deliver a best-in-class enterprise payment service for American Express. The incumbent will be a central member of the Enterprise Payments COE that is tasked with driving an enterprise critical multi-year Multi-Rail Payments program established to (1) accelerate the development of our enterprise payment services and (2) redesign the operating model surrounding it to drive excellence in payment execution. This role will help to reshape and transform how payment products are built and delivered at American Express. The Manager Quality Engineering will collaborate closely with Business Delivery and Technology to ensure the highest quality delivery of the product vision and roadmap for Enterprise Payments.Key ResponsibilitiesManages and leads a team of Quality Engineering colleagues enabling a culture of continuous learning growth opportunities and inclusivity for all individual colleagues and teamsProvides leadership guidance and coaching to Quality Engineering teams technology and product teams to support training and development of best practicesRecruits colleagues with relevant experience and develops rewards and energizes an effective teamDevelops and drives comprehensive automation and test strategies focusing on optimizing and virtualizing processes tools and methodologiesOversees all testing activities within the portfolio collaborating with stakeholders and end-to-end delivery test teams to ensure high-quality deliverablesAligns with senior technology and product leaders to drive continuous improvements in operational quality and performance ensuring alignment with business goals and technology roadmapsCollaborates with development and product teams to drive improvements in overall quality automation and testing processes implementing innovative solutionsEnhances continuous integration/continuous deployment capabilities for the portfolio working with enterprise teams to improve metrics and ensure adherence to development pipeline standardsEstablishes and manages product quality standards and metrics collecting and reporting data to identify patterns risks and opportunities for improvementLeads the innovation and optimization of testing processes tools and methodologies including virtualization and automation strategiesUnderstands the platform roadmap and quality priorities proactively envisioning scalable resilient high-performing solutionsCollaborates and co-creates effectively with teams in product and the business to align technology initiatives with business objectives.Minimum QualificationsSoftware engineering and product leadership experience or a related job with a focus on quality engineeringExperience in driving technical initiatives and projectsExperience in writing test cases running functional automated or performance tests and managing and mitigating defectsExperience in Software Development Life Cycle (test defect reporting and metrics etc.)Experience in continuous integration/continuous deployment and continuous testing capabilities version control and service virtualizationExperience in quality scanning tools ability to baseline and measure on-going quality metrics and display via DashboardsExperience in working with the core tools used in the planning analyzing crafting building testing configuring and maintaining of assigned application(s)Experience in application programming interface testing accessibility testing chaos testing security testing performance testing user interface testing disaster recovery and relevant frameworksEmployment eligibility to work with American Express in the UK is required as the company will not pursue visa sponsorship for these positions.Required Experience:Manager Key Skills Hospitality Experience,Go,Management Experience,React,Redux,Node.js,AWS,Mechanical Engineering,Team Management,Leadership Experience,Mentoring,Distributed Systems Employment Type : Full-Time Experience: years Vacancy: 1