Senior Account Manager

2 days ago


London, United Kingdom The Find Full time

Our client, a super friendly, award-winning social media agency based in London, are now looking for a Senior Account Manager to work across some of their B2B clients.


Their team is a friendly mix of Creatives, Account Managers, Media Planners and Buyers - all with one goal: Creating work that wins people's time on social media, in the most exciting ways possible.


Senior Account Manager Role Overview:


Our client are seeking a Senior Account Manager with a passion for Social Media in the B2B space to join their energetic and creative team. You’ll work with exciting B2B clients, including a leader in sustainable solutions (chemicals/plastics) and a financial services firm (investment management).


Their looking for someone with experience leading accounts for major B2B companies in utilities, chemicals, or financial services, with a strong interest in these sectors.


As Senior Account Manager, You will:

  • Be the main contact for clients
  • Address client needs, concerns, and feedback to ensure overall satisfaction.
  • Manage the delivery of social media projects and retainers - including delivery of social creative (always-on and campaign production), paid media activations, and influencer marketing - from start to finish.
  • Work with colleagues from across the business to ensure delivery is on time and within budget while meeting client expectations.
  • Demonstrate commercial awareness to spot opportunities to increase revenue and growth within your portfolio of clients.
  • Pull together scopes of work, present budget proposals, and keep track of your accounts finances as the work rolls out.
  • Coach and guide Account Executives to ensure their daily engagement with productive tasks while nurturing their career development.
  • Keep up-to-date with the latest developments in social media and digital marketing.
  • Spot the Threads from the TikTok trending sounds.
  • Partner with Creators and Influencers, managing these relationships to amplify client campaigns.


As Senior Account Manager, you will bring:

  • 3+ years’ experience in a client-facing agency role managing social and digital campaigns for well-known brands.
  • An understanding of best practice client servicing, from creating relationships to client management, expectation setting, communication and correspondence.
  • Experience managing timelines, estimates, budgets, forecasts and invoices.
  • Passion for, and knowledge of, all things social and digital marketing within the B2B space.


And in return, they offer:

  • Unlimited holiday (oh yes)
  • Free breakfast in the office
  • Perkbox
  • Auto-enrolment pension, with up to 8% contribution
  • Regular socials and team-building sessions
  • Annual salary review, quarterly performance reviews
  • Choice of company Apple MacBook Pro or PC
  • Hybrid office working (approx 2 days in the office, 3 days at home - flexible)



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