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Customer Service Advisor

4 months ago

Worsley, United Kingdom Pertemps Manchester Full time

Customer Service Advisor Worsley £13.21 per hour Working in a growing, friendly and supportive team, we are looking for motivated individuals with previous phone-based customer service experience for an on-going temporary assignment offering hybrid working after initial training. Hours: Monday - Friday between 8am and 6pm (37.5 hours per week)  Once signed off, the role offers 3 days working from home as an option. Key Accountabilities:Answering a high volume of inbound customer calls Placing orders accurately over the phone Entering customer and order details onto an intenral systemExplaining the benefits of ordering online with a view to encouraging further orders to be placed through the websiteAnswering queries and handling complaints as neededYou will need to demonstrate: Strong written and oral communication skillsConfident working knowledge of MS Office The ability to build strong relationships with internal and external colleaguesGood organisation and planning skillsBenefits:Free onsite parkingHybrid working25 days holiday in accrual plus bank holidays after 12 consecutive weeksOpportunities for assignment extension and potentially direct employment Free tea & coffeeTailored trainingApply now to hear more