Night Reception Team Member

11 hours ago


Glasgow, United Kingdom Novotel Glasgow Centre Full time

Night Team Member

Our mission at Novotel Glasgow is to create memorable moments for our guests, by connecting hearts from arrival to farewell.

A job, a career or a calling - whatever brings you here, we have something for you

As part of our team you can have:

  • Free night stays in our UK hotels and 50% discount in any Accor Restaurant (T&C Applies)
  • Discounted hotel rates all over the world in Accor Hotels
  • Continuously learn and develop yourself with our Accor Academy
  • Support your wellbeing in your professional and personal lives

Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries

  • Participate actively initiatives to build a more inclusive and sustainable world
  • And many more benefits and perks : Our objective is simple: make you grow and give you the spark to unleash your personality

As our next Night Team Member, you

Are the face of Novotel Glasgow, extending a warm welcome to our guests during the night, putting their well-being at the heart of everything you do, while adding your personal touch to their stay.

Assist in the general running of the hotel at night and support other departments to set up for the next day.

Are an autonomous and passionate individual, dedicated to continuously improving the quality of the hotel's services.

Undertake night audits and hotel safety checks to make sure everyone in our hotel is safe and looked after.

You should be confident in all aspects of guest relations, receiving and recognising all guests including those who require special attention.

A little more information:

To help you navigate your role, and support your success you will be trained in all front of house related functions such as reception, bar, breakfast, conference and the safety of the property and people.

By joining us as a Night Team Member, you will become part of a friendly team of 10 talents. Our hotel offers 141rooms, and restaurant, bar, conference rooms and gym, sauna, steam room.

To ensure you can best welcome and care for our guests you will need to be fluent in English.

Understanding things from our guests perspective is key, so while you are settling into your new role we will arrange a one-night stay for you to experience this first hand.

Ready to discover more? Get in touch with us. We would love to hear from you.

One more thing

By working at the Novotel Glasgow you will be part of the Accor network, worldwide hospitality leader. With us, you can be all you are, work with purpose, grow, learn, enjoy and explore Accors limitless opportunities. Discover our Talent stories at heart-of-hospitality.com or on Instagram @heart.of.hospitality

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong.

If not already specified in the platform (e.g: accor careers) please add:

Contract type: Full time

Number of hours: 39 hours per week minimum

Salary/Package: £12.46 per hour

Start date: 27th December

Location: Glasgow



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