Senior Product Designer

3 days ago

Newcastle upon Tyne, United Kingdom Aveni Full time

Aveni is an award-winning technology company. We use advanced AI to enable scalable efficiency for financial services companies, combining world-leading Natural Language Processing (NLP) and Large Language Model (LLM) expertise with deep financial services domain experience to drive enterprise-wide productivity. Aveni harnesses the power of voice to drive unprecedented efficiency and oversight. We’re using the latest in AI to automate and innovate, empowering businesses to achieve exceptional productivity and compliance outcomes.


The Role


We’re looking for a Senior Product Designer to take on an influential role in shaping our customer experiences. You’ll leverage your expertise in service and product design to create end-to-end, research-driven solutions that balance business goals with user needs. This is a fantastic opportunity for a seasoned designer who thrives in complex, process-driven environments and wants to make an impact in an innovative, fast-paced team.


Key Responsibilities


  • User Research & Insights: Conduct in-depth user research to uncover actionable insights that guide design decisions.
  • Strategic Design Execution: Break down high-level concepts into achievable deliverables within agile workflows.
  • Service Design Expertise: Build journey maps, flowcharts, and service blueprints to deliver cohesive, end-to-end user experiences.
  • Design Innovation: Deliver simple, elegant, user-centric designs while evolving our style guide with a modern, understated aesthetic.
  • Proficiency in Tools: Use Figma, Miro, and other tools to create wireframes, prototypes, and user flows, evolving our design system collaboratively.
  • Cross-Functional Leadership: Partner with product and engineering teams, advocating for user-first strategies.
  • Quality Assurance: Own design QA, usability testing, and maintain the highest design standards across all touchpoints.


What We’re Looking For


Experience & Skills:

  • Significant experience in product design with a proven record of impactful, user-focused outcomes.
  • Expertise in service design, journey mapping, and creating cross-functional design solutions.
  • Strong proficiency in modern design tools like Figma and Miro.
  • Background in B2B2C or financial services design is a plus.


Attributes:

  • A collaborative team player who can mentor junior designers and champion a user-centered design culture.
  • Research-driven with a passion for turning insights into strategic design solutions.
  • Exceptional communication skills with a can-do attitude and ability to prioritize tasks effectively.


Why Join Aveni?


  • 34 days holiday plus your birthday off.
  • Strong career progression opportunities.
  • Share options.
  • Remote and flexible working.
  • Career development and training.
  • Discounts on coffee, high street stores, and restaurants.
  • Access to fitness portals, gym discounts, and wellbeing programs.
  • Pension scheme.


Join Us in Making a Difference


At Aveni, we believe that diversity drives innovation. We're committed to building a team that reflects the diverse communities we serve and creating an inclusive workplace where everyone feels valued and empowered to contribute their best work. If you're passionate about leveraging technology to drive positive change and want to be part of a team that's shaping the future of financial services, we'd love to hear from you. We know that some people are likely to only apply where they meet 100% of requirements, but we’d like to hear from you anyway. Apply now to join us on our mission to transform the financial services industry through AI


Ready to Apply?


Submit your CV and portfolio today and let’s build something extraordinary together.

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