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Customer Service Agent

4 months ago


Basingstoke, United Kingdom Tulip Recruitment Full time

This well-established organisation is seeking a Call Centre Agent to join their team on a full-time, permanent basis. This role would suit someone who is seeking a long term career working for a highly professional and forward thinking organisation. For the right candidate, future opportunities in developing their career will be available. The ideal candidate will be customer focused and thrive working in a busy and ever changing environment, a positive attitude with a passion for supporting and helping people is key for this role.This is a full-time office based role in Basingstoke, working Monday to Friday.Duties * Responding to incoming/outgoing customer calls * Advising customers with regards to their savings products * Provide support to customers wishing to open accounts * Management and maintenance of customer accountsSkills * Customer service driven * Positive "can do" attitude * Works well in a team but can also be self-motivated * Keen eye for detail * Good understanding of working on computer, specifically with Microsoft Office products * Good at multi-tasking and prioritising workload * Comes across clear and well-spoken via telephoneIf you do not hear from a consultant within 1 week of your application, then unfortunately on this occasion you have not been successful