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Human Resources Advisor
2 months ago
Context
Working as a key member of the HR team currently providing support to c3000 employees at 130 sites across the UK. MKM is one of the fastest growing independent Builders Merchants in the UK. With its unique business model which sees Branch Directors part owning their branches, this results in a highly empowered culture with branches outperforming their competitors by some way. The business is growing rapidly with 15+ new branch openings planned each year from 2021 onwards. HR in this context needs to be supportive, agile and extremely commercially focussed.
Purpose of role
- Work closely with the HR Manager and the wider HR team to ensure that Branch Directors and Central Support Managers are given appropriate commercially focused HR advice which enables them to manage the full employee lifecycle from onboarding to exit.
- Manage a varied ER caseload for branches nationally, offering support, advice, and blending best practice with commerciality.
- Support complex long-term absence cases and be able to consider when capability may need to be explored.
- Working with external suppliers and the internal Health & Safety team on the delivery of the Occupational Health provision.
- Providing support with the review and development of HR policies.
- Own and deliver small to mid-scale HR projects and participate as a team member in larger more complex projects.
Key relationships
- Internal
- Head of HR
- HR Manager
- Wider HR team
- Branch Directors
- Central Support Managers
- Employees
External
- Occupational Health Provider
- Employment law advisors
- Whistleblowing service
Duties and responsibilities
- Provide advice to business Directors on a range of topics including but not limited to Grievance, Disciplinary, Settlement, Structuring, Redundancy.
- Manage a complex ER workload
- Coach and guide managers on all aspects of people management.
- Working closely with our Occupational Health providers to include co-ordinating baseline health checks at branches, referring employees for assessments where necessary and conducting regular reviews with the provider.
- Management of external whistleblowing service, investigating or allocating as appropriate.
- Management of long-term sickness, ensuring individual cases progress as appropriate.
- Participation in HR projects.
- Hours and days of work are flexible.
Required Experience
- CIPD qualified to level 5 minimum or equivalent.
- Experience managing a range of ER queries with little support or assistance.
- Experience of working in a fast-paced business environment
- Detailed knowledge of employment law and the ability to interpret and apply to a variety of situations.
- Experience of managing projects
- Able and willing to own cases from administration, organisation and advice through to conclusion
A day in the life
As an HR Advisor at MKM, your day will rarely have a slow start The team works from a shared Central Support Hub where you will be based 3 days per week – a welcoming and supportive environment.
You will have various Branch Director’s and managers whom you have built relationships with ready to get your expert take on something. This could be anything from how best to support a colleague, through to a complex ER issue which requires careful consideration and support.
Part of your role will involve supporting and knowledge sharing with the core HR team made up of 8 individuals, also working exceptionally closely with Recruitment, Learning and Development and Payroll. Guiding and supporting one another is a huge part of this role and with a developing team your expertise will be really valued
It is likely that you will support the HR manager in certain projects and on occasion take the lead. MKM are rapidly changing so it is only to be expected that the HR team need to remain agile and flexible.
The majority of your work will come electronically (Email, Teams, Telephone etc) but sometimes our Branch Network needs some hands-on support too One thing is for sure, no two days will be the same.
- A competitive pay package.
- Generous discretionary bonus scheme.
- People orientated culture.
- Substantial staff discounts.
- Training and development opportunities.
- Holiday scheme which rewards length of service.
- Perkbox discounts
- Contributory pension scheme
- Performance related bonus
- Financial Planning Support
- Cycle to work scheme
- Free parking
- Enhanced Maternity
- Enhanced Paternity
- Substantial Employee Discount
- Employee Assistance Programme
- Mental Health Support
MKM is the leading independent builders’ merchant in the UK, and we were established in 1995. Our people are what make us unique in what we do. Today we have more than 128 branches and over 3000 employees nationwide. Whilst we continue to grow, we are constantly striving to always attract, recruit, retain, promote, and support a diverse mix of colleagues that create a sense of belonging to the ‘MKM family’ for everyone. We hope you will join us on our journey