Corporate Administrator

2 weeks ago

Kidlington, United Kingdom Inchcape Retail Limited Full time

Corporate Administrator - Mercedes Benz Oxford

Full-Time, 40 hours

£25,168.50 + Employee Benefits

Provide first class support to our business

Working with one of the World’s leading brands you will be accountable for the tasks and activities to ensure a vehicle is ready for delivery or collection to meet the service level agreements set; and meeting Inchcape and the OEM compliance standards. There is also an opportunity in this role to work 1 day per week from home on a rota basis.

What we can offer you

  • 33 days’ annual leave, including bank holidays (pro rata)
  • The opportunity to buy additional holiday
  • Retail discounts that save you money every day
  • Gym discounts, cash healthcare plans, and a cycle-to-work scheme
  • Car discounts for new and used purchases and servicing
  • Flexible pension scheme and Sharesave scheme to grow your savings
  • Family-friendly policies that help you spend more time with the people that matter
  • A wellbeing programme to support you and your family
  • Ongoing recognition from your peers and leadership team
  • A community volunteering day

What you’ll do day to day

  • Ensure all vehicles meet required Service Level Agreement requirements set by our customers.
  • Preparation and onward delivery of the fleet vehicle to the agreed standards.
  • Ensuring training and knowledge is updated in line with the vehicle model changes etc, to carry out accurate vehicle handovers to all logistical suppliers.
  • Thoroughly check vehicle specification prior to delivery ensuring the vehicle ordered matches the customer requirement.
  • Gain and develop systems knowledge to effectively use the Dealer Management system (CDK Kerridge), the Factory ordering system (SLi) and our Fleet stock and orders system (Salesmaster / Fleetbase).
  • Order delivery Packs and advise customer when the vehicle is enroute to site.
  • Book PDI with the Service department
  • Book delivery with a view to minimising costs, whilst operating within the customer’s SLA.
  • Ensures all administration tasks are completed in a timely and accurate manner.

Helpful skills and qualifications

Don’t worry about ticking off every single skill here - if you care about delivering great experiences as much as we do, we want to hear from you.

  • Incredible customer service skills
  • Self motivation and highly organised
  • Excellent communication skills, verbal and written
  • Previous experience in a sales admin role
  • Computer literacy
  • A fantastic coping strategy to work under pressure
  • Customer always at heart

Who we are

Inchcape is a global automotive group that sells, services, and repairs the world’s best-known car brands, from Audi, Toyota, Volkswagen, and Lexus to BMW, Jaguar, Land Rover, and Mercedes-Benz.

But you don’t need to love cars to work with us - you just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people. That’s why we believe Inchcape is for everyone.

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