BMC Expert
2 weeks ago
Required Skills & Qualifications:
- Experience:
- 3+ years of experience working with BMC Discovery or similar IT asset management tools.
- Strong knowledge of IT infrastructure components, including servers, networks, storage systems, virtualization platforms, and cloud technologies.
- Experience with CMDB, ServiceNow, and other ITSM tools is a plus.
- Technical Skills:
- Deep understanding of BMC Discovery architecture, scanning methods, and troubleshooting techniques.
- Proficiency in network protocols such as SNMP, WMI, SSH, and HTTP/HTTPS.
- Experience with cloud platforms (AWS, Azure, GCP) and virtualization technologies (VMware, Hyper-V).
- Familiarity with scripting languages (e.g., Python, Bash) to automate and enhance discovery processes.
- Certifications:
- BMC Certified Specialist – BMC Discovery or equivalent certification is a strong plus.
- ITIL Foundation or similar IT service management certification is desirable.
- Analytical & Problem-Solving Skills:
- Strong analytical skills with the ability to interpret discovery data and produce actionable insights.
- Excellent problem-solving abilities, particularly in troubleshooting discovery and integration issues.
- Communication:
- Strong written and verbal communication skills.
- Ability to document technical concepts clearly and provide training to non-technical users.
- Other:
- Ability to work in a fast-paced, dynamic environment with changing priorities.
- Strong attention to detail and a focus on delivering high-quality results.
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