Funeral Arranger

3 weeks ago


Croydon, United Kingdom WorkForce Recruitment Full time

Salary £25 – 26k pa depending on knowledge and experience40 hours per weekCar driver required with own car and clean licenceMileage paidRole Outline:To meet with all clients, either in person or over the phone, to arrange funerals; with an understanding, caring and sympathetic frame of mind. To handle their affairs from start to finish of the procedure and to clearly explain and communicate as and when the client needs it.Job Role and Responsibilities:Meet with clients to arrange funerals, including explaining the procedure, giving advice and offering a sympathetic earAbility to deal with bereaved families appropriatelyFill in all necessary paperwork accurately, either in paper form or electronically. Have a good understanding of computer software for electronic arranging and inputting information.Book cemetery, crematorium, church, minister, grave digger etc. as necessaryArrange for removal of deceased from wherever they are laying, advise on dressing. Be willing to dress and apply facials to deceased (training will be provided).Put notices in newspapers, order flowers, create and construct orders of services.Ensure the smooth handling of affairs from start to finishBuild a relationship within the community of the location of the office, e.g. fund raising for the local church, setting up communication groupsMaintaining a clean working environment including offices, reception and chapelsWilling to cover any branch when requested.Have memorial masonry admin experience.Arrange urns, fingerprint jewellery, ashes jewellery and aftercareAttend work functions and networking events to positively promote new relationships and the company within the local community.Key Skills and Qualifications:Caring and sympathetic attitudeExcellent communicatorComputer literate and accurate paperwork completionExcellent timekeepingExcellent listening skillsImmaculately presented.Driver’s licenceCert FAA qualification preferred but not necessary


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