Sales Advisor 16h, 20h, 30h and 35h

2 weeks ago

London, United Kingdom H&M Group Full time

As the Sales Advisor you are the friendly face that greet our customers and embody the heart of our brand. Youll have the opportunity to provide customers with high-level service at every turn. From initiating conversations to assisting at the cash desk fitting rooms and throughout the shop floor youll play a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries replenishing stock and merchandising the latest garments on the shop floor. Your role is essential in creating welcoming experiences that showcase the best of our brand. With warmth and enthusiasm youll guide our customers through their journey offering genuine assistance and proactive service to uplift and inspire. Together in collaboration with your team youll create moments that matter. While previous experience in customer service and familiarity with fabrics are nice to have theyre not mandatory. Qualifications : Customer-focused: You enjoy engaging with people and are committed to delivering excellent service. Adaptable and flexible: Comfortable navigating change and adjusting to shifting priorities or schedules. Action-oriented: Proactive and driven to take initiative and get things done. Strong communicator: You have a genuine interest in people and actively listen to understand their needs and perspectives. Eager to learn: Open to feedback and always looking for opportunities to grow and develop. Brand enthusiast: You have a real passion for our brand and collection and love sharing that enthusiasm with customers. Schedule flexibility: Willing and able to work varied hours including evenings and weekends. English language skills   Preferable but not mandatory Understanding of store operations & customer service skills from previous retail experience  Confident in offering customers advice on fashion trends materials sizing etc. Additional Information : We have a variety of positions available with different contractual hours across all of our Central London stores. Please apply by sending in yourCV in Englishas soon as possible. Benefits:  We offer all our employees attractive benefits with extensive development opportunities around the globe. All our employees receive a 25% staff discount usable on all our H&M Group brands in stores and addition to our staff discount all our employees are included in our H&M Incentive Program HIP. You can read more about our H&M Incentive Program here. Inclusion & Diversity At H&M Group were determined to create and maintain inclusive diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people who share and combine their knowledge experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges what we perceive as possible and how we choose to relate to our colleagues and customers all over the world therefore all diversity dimensions are taken into consideration in our recruitment process. Remote Work : NoEmployment Type : Part-time Key Skills Sales Experience,Presentation Skills,SAAS,Customer Service,Google Docs,Organizational skills,Growing Experience,Communication skills,Retail Sales,Enterprise Sales,Medicare,Lead Generation Experience: years Vacancy: 1

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