Claims Manager
6 days ago
Contract: PermanentRecruitment Partner: Katrina WukWho we areNo7 Beauty Company is made up of five iconic brands - No7 Liz Earle Soap & Glory Botanics and Sleek MakeUP. We believe in creating the best in beauty for everyone - were innovators with a passion for challenging perceptions with ground-breaking products proven results and positive impact. We have built a reputation on scientific innovation whilst being environmentally sustainable and socially responsible. We are an equal opportunity employer empowering our team members to be their authentic selves as we share a culture where diversity equity and inclusion are at the centre of everything we do.About the roleYoull be working at the heart of the business with technical and marketing teams to co-create innovative and fully supported claims for use on pack or in multiple social and advertising channels. Youll be key in setting the evidence requirements for the claim to be supported reviewing the evidence and gaining alignment on any uncertainties.Youll be one of two Claims Managers reporting to the Head of Claims and Comms Integrity.You will:Leads strong claims into Research New Product Development and new commercial activation plans including alignment with Legal and Regulatory colleaguesLiaise directly with marketing teams and review pack copy and promotional materialUnderstand and work with the different requirements in all our marketsDevelop guidance notes for claims use and required supporting evidence.Key responsibilitiesLead claims into Research New Product Development and communication plans including understanding of Legal and Regulatory colleaguesProvide claims expertise during innovation stages and in product development defining claims evidence/support strategies that aligns with regulatory assessments underpinning science and competitor analysisWork with Science and Claims teams to ensure optimised testing to target claims building scientific expertise in claims and methodologies to improveAuthor and reviews claims documentation/ narrative for proactive claims approval to improve value or reactive claims challengesProvide creative input into claims brainstorming using understanding of the science test methods formulation efficacy and regulatory guardrailsEnsure GAT and BCD handover then reviews marketing material and other assets for compliance to approved claimsKeep up to date with the claims landscape in key markets using claims authority requirements and adjudications regulatory knowledge legal activity competitor activity and any other intelProvide a risk-based expert recommendations escalating on time any issues that could be a threat/opportunity for the businessDevelop guidance notes for claims use and required supporting evidenceLead in the strategic prioritisation authoring & training of new standards and updates (and guidance notes) for activation in the business and submission to quality management system submissionSupport implementing and training on claims process to No7BC TSPs and suppliers and global claims record/matrix processes.Develop strong relationships with internal/external stakeholders/ partner including KOLs and claims authorities promoting best practice negotiate to achieve favorable outcome for No7 BCRepresent the business in relevant trade associations influence regulatory changes and guidance notes to achieve a favourable outcomeWhat youll need to haveBachelors degree in a life science discipline (e.g. Biology Cosmetic Science Pharmacology Dermatology) and/or substantial experienceAt least 5 years experience working in a regulatory or claims environmentSummarise and articulate technical information to diverse audiences both verbally and in writingHighly organized capable of working independently effectively and managing multiple prioritiesDetermine and develop approaches to solutions with technical guidance on a variety of problems of moderate scope and complexityAnalyse data and detect trendsIt would be great if you also haveKnowledge of the Beauty Markets (Key brands product types and claims)Knowledge of the Regulatory landscape for beauty devices and medicinal productsAwareness of good practice in statistical analysisOur benefitsRetirement Savings PlanEnhanced maternity/paternity/adoption leave payDiscretionary annual bonusGenerous discount on our own brands and partner businessesFlexible benefits schemeincluding option to buy additional holiday discounted gym membership life assurance activity passes and much more.We have a great range of benefits in addition to the above that offer flexibility to suit you - go to find out more. Exclusions may apply eligible roles only.Please note any salary estimates given on third-party sites are not provided or endorsed by No7 Beauty Company and may not be accurate.Whats nextWhere a role is advertised as full-time we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process we are happy to providereasonable adjustmentsto help you to be at your best.This role requires the successful candidate to complete aPre-employment checkafter receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service) PVG (Protection of Vulnerable groups) or an Access NI Check.We are a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.KeywordsClaims Manager ActivationRequired Experience:Manager Key Skills Corporate Paralegal,Baan,IT Sales and Marketing,Civil Quality Control,Activex,Jboss Employment Type : Full Time Experience: years Vacancy: 1
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