Customer Service Advisor Business
4 days ago
Join our Team as a Customer Service Advisor - BusinessLocation: Whiteley (Office Based)Salary: 26000 Per Annum KPI BonusHours: Monday - Friday 8.30 - 5.30About the role: Were looking for a Customer Service Advisor Business to join our this role youll be the voice of our business customers delivering exceptional service with every interaction. Whether its resolving queries managing complex accounts or building long-term relationships youll ensure every communication is professional proactive and positive. This is your chance to make a real impact by balancing customer satisfaction with business needs becoming the trusted go-to contact for our clients.What makes you a great fit:Excellent communication and organisational skillsCalm under pressure with strong problem-solving abilitiesCustomer-focused and passionate about serviceProactive approach with attention to detail and accuracyAbility to prioritise workload and meet strict deadlinesConfident persuasive and commercially awareStrong negotiation skills and great business sensePersonable team-oriented and driven to go the extra mileKey responsibilities: Support a portfolio of business accountsProvide assistance to customers sales teams and colleaguesHandle queries via phone email and web chat with a first-call resolution mindsetBuild and maintain strong customer relationships including Director-level contactsAct as the escalation point inspiring confidence as the trusted advisorManage bespoke and complex accounts with varying requirementsGenerate tailored reports for selected customersProactively manage processes so customers never need to chase updatesUse Onecoms internal systems to manage updates changes and ordersAttend online meetings with potential and existing customersPerks for our People:Holidays: 25 days bank holidays and buy/sell optionsOther Leave: Birthday day off 12 paid hours for flexible use Volunteer dayEV Scheme: Lease a brand-new electric carLifestyle: 9% combined pension contribution and 4x salary life assuranceRewards: Quarterly and annual employee awards discounts on techSocials: All-expenses-paid company eventsDevelopment: In-House Training AcademyWellbeing: 24/7 access to mental health support Calm App discounted gym membership cycle to work scheme free breakfast & fresh fruit eye-care vouchers financial wellbeing supportWho we are:Onecom is an award-winning provider of Communication Technology trusted by UK organisations to deliver Simply Brilliant Customer Experiences.ED&I:We are committed to equity diversity and inclusion and we encourage candidates to complete our equality monitoring form as part of the application process. Responses are anonymous and help inform our future initiatives. Key Skills Business Intelligence,Sales Experience,Compliance Management,Risk Management,Cold Calling,Lean Six Sigma,Upselling,Business Management,Regulatory Reporting,SAP Supply Chain Management,Economic Development,Product Development Employment Type : Full Time Experience: years Vacancy: 1
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Customer Service Advisor
2 weeks ago
Hampshire, United Kingdom SSE Full time**About our Role** **Base Location**: Portsmouth & Havant **Salary**: £24,479 - £29,879 depending on experience + a range of other benefits to support your family, finances and wellbeing. **Working Pattern**: Permanent | Office based | Full Time, 37 hours per week, 08:00 - 17:00 Monday - Friday We are looking for Customer Service Advisors to join our...
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Customer Service Advisor
4 days ago
Hampshire, United Kingdom Unum Group Full timeJob Posting End Date: October 21Who are weWere a specialist employee benefits provider striving to create healthy happy workplaces. As part of the international Unum Group were on a collective mission to help the working world thrive.The roleWhat will you be doingCustomer Service AdvisorBasingstokeHybrid - 3 days per week in officeSalary: 25000What will you...
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Customer Service Advisor
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Hampshire, United Kingdom Personnel Selection Full timePersonnel Selection are working with this fantastic company, based on Walworth Industrial Estate in Andover, who are recruiting for 6 temporary Customer Service Advisors to join them ASAP and commit until end of March 2026. This role would suit a resilient, confident, empathetic and organised individual who is used to working in a fast paced environment. ...
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Customer Service Advisor
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Basingstoke, Hampshire, United Kingdom Kier Group Full timeWe're looking for a Customer Service Advisor to join our PFI Contract Administration team based in Basingstoke. Location: Basingstoke Hours: Part time 20 hours a week shifts between 8am 6pm, Monday to Friday. We are unable to offer certificates of sponsorship to any candidates in this role. What will you be responsible for? As a Customer Service Advisor,...
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Customer Service Advisor
3 weeks ago
Basingstoke, Hampshire, United Kingdom Kier Group Full timeWe're looking for a Customer Service Advisor to join our PFI Contract Administration team based in Basingstoke. Location: Basingstoke Hours: Part time 20 hours a week – shifts between 8am – 6pm, Monday to Friday. We are unable to offer certificates of sponsorship to any candidates in this role. What will you be responsible for? As a Customer...
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Customer Service Advisor
1 day ago
Basingstoke, Hampshire, United Kingdom Kier Group Full timeWe're looking for a Customer Service Advisor to join our PFI Contract Administration team based in Basingstoke. Location: Basingstoke Hours: Full-time, Monday to Friday, shifts between 8am – 6pm We are unable to offer certificates of sponsorship to any candidates in this role. What will you be responsible for? As a Customer Service Advisor, you'll be...
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Service Advisor
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Hampshire, United Kingdom Love's Travel Stops and Country Stores Full time £25,000 - £40,000 per yearReq ID: 470843Address: 201 Love's Crossing Hampshire, IL, 60140Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) – 100% match up to 5% * Medical/Dental/Vision Insurance after 30-days * Competitive Pay * Career Development * Quarterly Bonus Program * Hiring...
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Customer Service Advisor
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Hampshire, United Kingdom Sainsburys Full time**Customer Service Advisor - Travel Money** - 230002TO) Help our customers holidays get off to a fantastic start, as one of our trusted Travel Money Advisors. Offering great service in one of our in-store Travel Money bureaus, you’ll be part of our all new Winning Team - where you can really be the difference. You’ll be the face of Travel Money for...
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Customer Service Advisor
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Basingstoke, Hampshire, United Kingdom Kier Group Full timeWe're looking for a Call Handling Advisor to join our Ministry of Justice and Home Office Contract Administration Team based in Basingstoke. Location: Centenary House, Basingstoke - remote working not available, this role is office based Hours: 20 hours per week, Monday to Friday between 10am and 2pm We are unable to offer certificates of sponsorship for...
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Customer Service Advisor
1 day ago
Portsmouth, Hampshire, United Kingdom University of Portsmouth Full timeAs part of the front-of-house Customer Service Advisor team, you will ensure that all visitors experience exceptional customer service, contributing to the overall reputation and positioning of the University as a leading institution for sport. By providing a seamless and welcoming front-of-house experience, this position plays a vital part in delivering...
