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Supplier & Customer Payments Manager

3 months ago

Bristol, United Kingdom Heidi Full time

Heidi

Heidi was born to make it easy for more and more people to discover the power of the mountains. We burst onto the ski holiday market in 2018 (formally known as Ski Zoom) and have seen exponential growth.

The company came from a desire to fix the lack of flexibility in the winter ski market. We help skiers and mountain lovers discover resorts that are hidden gems alongside the classics, and our clever tech is helping them to do it in a way that suits them best. We’re a youthful, challenger brand, with an awesome culture, and we’re shaking up a very traditional ski/mountain holiday industry.

We have huge ambitions for growth, and we are looking for someone who will be fundamental to the success of our vision and is excited to help us drive that forward.


The role

Supplier & Customer Payments Manager

Working alongside our current finance operations team to coordinate and complete the daily responsibilities of accounts payable and receivables. We’re recruiting for an experienced individual to join our fast growing, fun and friendly finance team. Working in multiple currencies across various payment platforms and internal systems which aid fast and accurate reporting.


What you’ll be doing

  • Receive, verify and process supplier invoices & employee expenses in line with procedures
  • Support timely preparation and processing of payment runs
  • Request monthly supplier statements, reconcile supplier accounts, ensuring follow up where invoices are missing or discrepancies exist
  • Help in maintaining good supplier relationships
  • Monthly Aged Payables & Receivables report with Finance Manager
  • Liaising with Customer Support for overdue customer payments
  • Monitor supplier refunds dashboard, request where appropriate and follow up to resolution
  • Manage short term cash flow inputs and reviewing the forecast to actuals
  • Review bank reconciliations
  • Seek authorisation and sign off from heads of department for all overhead invoices
  • Entry and correct coding of all invoices into our ERP software
  • Shared responsibility of Finance team mailbox, including Zendesk, to manage and respond to supplier queries
  • Ad hoc finance tasks as required



What you will bring

Essential

  • Experience working as an AP/AR Manager, with a proven track record in a similar role
  • Comfortable in using different payment / banking platforms to process / review a high volume of transactions
  • Experience in working with various currencies, both paying and receiving
  • Excellent attention to detail and high level of accuracy
  • Good working knowledge of Excel (including formulae and data analysis) and comfortable with learning new technology platforms to enhance the teams capabilities
  • Strong communication and interpersonal skills, both verbal and written
  • Self-motivated and driven with the ability to be flexible, adapt, grow and have fun in a fast-paced and evolving environment


Desirable

  • Prior experience working in travel & tourism industry
  • Experience in using Xero and G-Suite


Why work with us?

  • A competitive salary of £39k - £45k depending on experience
  • 25 days annual leave + bank holidays + 4 “me/wellbeing” days
  • Flexible working: we’re open to remote, hybrid or office-based working. If you’re remote, we have an office in central Bristol for you to visit and connect with the rest of the Heidi gang
  • £1,000 Heidi holiday credit + additional holiday discounts.
  • Vitality health insurance
  • Enhanced parental leave
  • A chance to build something great and work with a fantastic bunch of people


We want to create an inclusive environment that celebrates the diversity of our people whilst enabling them to do the best work of their careers. We are committed to ensuring that all our people processes are equitable. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status