Food & Beverage team member

1 week ago


Hounslow, United Kingdom ibis London Heathrow Airport Full time
Company Description

Joinus at Accor,wherelife pulseswithpassion?

As apioneerin the art ofresponsiblehospitality, the Accor Groupgathersmorethan45 brands, 5,600hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.Whileeachbrand hasitsownpersonality,whereyouwillbeable totrulyfindyourself,theyallshareacommonambition: tokeepinnovatingandchallengingthestatus-quo.?

Byjoiningus,youwillbecomeaHeartist,becausehospitalityis, first andforemost, aworkofheart.?

Youwilljoinacaringenvironmentand a teamwhereyoucanbeallyouare. Youwillbein asupportiveplace togrow, tofulfilyourself, todiscoverotherprofessions and topursuecareeropportunities, inyourhotelor inotherhospitalityenvironments, inyourcountry oranywherein the world?

Youwillenjoyexclusivebenefits,specificto thesectorandbeyond, aswellasstrongrecognition foryourdailycommitment.?

Everythingyouwilldowithus,regardlessofyourprofession,willofferadeepsenseofmeaning, tocreatelasting,memorableandimpactfulexperiencesforyourcustomers,foryourcolleaguesand for theplanet.

Hospitalityisaworkofheart,?
Joinus andbecomeaHeartist.

Job Description
  • Perform the tasks of order taking and maximise sales opportunities through knowledge of product and suggestive selling. Ensure accuracy by repeating order(s) to the guests.
  • Take orders and send them to kitchen staff through the POS system.
  • Deliver orders promptly to the kitchen production area.
  • Check ordered meals on collection from kitchen and deliver to guests promptly to maintain temperature and appearance ensure items are announced.
  • Keep tables and service areas clean and tidy as per procedure manual.
  • Maintain hygienic food service techniques during service.
  • Take responsibility for your designated section and station.
  • When working in Room Service promptly answer telephone and maximise sales opportunities through knowledge of product and suggestive selling
  • Ensure room service trays and trolleys are set-up correctly and collected promptly when guest(s) have finished.
  • Any other reasonable request as required by your Supervisor or Hotel Management.
Qualifications

Your experience and skills include:
Service focused personality is essential and a passion for everything food and beverage

Additional Information
  • Follow the standards and performance outlined during training and in the departmental service procedures manual. Complete all tasks within the shift to these standards.
  • Suggest any improvements that could be made to existing services or procedures.
  • Attend training programmes and meetings as directed to constantly improve skills and knowledge.
  • Follow the expectations and guidelines in the Accor Employee Handbook.
  • Do not divulge Hotel or guest information either during or after employment with the hotel/ Accor.

AMRT1_UKCT



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