Order Administrator

4 days ago


Dartford, United Kingdom Office Angels Full time

Job Title: Order ProcessorSalary: £25,000 per annum Location: NorthfleetHours: Tuesday to Saturday 8am- 5pm Office Based positionBenefits:

  • 33 days of holiday per year, including bank holidays.
  • Access to medical benefits for you and your family
  • Company sick pay after completion of six months' probation
  • Take advantage of the salary sacrifice pension scheme, with a 5% employee and 3% company contribution
  • Enjoy delicious meals at the staff canteen/restaurant, subsidised by our client
  • Access UNUM for mental health support
  • Free parking available near the office
  • Access to Wagestream for improved financial wellbeing.

Outline:

We are delighted to be working with a leading company in the food industry, as they are currently seeking a dedicated and detail-oriented Order Processor to join their team in Northfleet to work Tuesday to Saturday. In this role, you will play a crucial part in delivering an efficient and effective sales administrative service, both internally and externally. If you thrive in a fast-paced environment and have a passion for providing exceptional customer service, then this opportunity is perfect for you.

Responsibilities:

  • Process sales orders accurately and efficiently, ensuring that all information is correctly recorded in the accounting system
  • Work with the Commercial Sales Team, Procurement Team, Production Planning, Despatch, and Finance to effectively communicate sales volumes and relevant operational information.
  • Review and process customer orders as well as manually entering orders
  • Confirm despatch volumes to ensure accurate delivery documentation.
  • Analyse and record customer rejections, delivery shortages, and discrepancies, providing insights using Excel.
  • Liaise with customers to source proof of delivery documentation (PODs) when required.
  • Amend orders in a timely manner and advise relevant teams of any updates.
  • Update customer web-portals as needed.

Requirements:

  • Previous Admin/ Customer Service experience
  • Strong attention to detail and excellent organisational skills.
  • Proficient in using Microsoft Excel to analyse and record data.
  • Excellent problem-solving skills and the ability to work well under pressure.
  • A team player who can collaborate effectively with cross-functional teams.

If you are ready to join a dynamic team and make a significant impact in the food industry, apply now and take the first step towards a rewarding career as an Order Processor with our client.

Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.


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