Customer Service Supervisor
2 days ago
At Jewson, part of Stark UK, we believe that our greatest asset is our people We're not just a team; we’re a vibrant community driven by decency, passion, and pride in everything we do. We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. If you’re looking for a place where your ideas are not just welcomed but celebrated, you’ve found your homeJewson a leading building materials distributor in Northern Europe, is on the hunt for somebody who is as passionate about great service as we are.We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 34 days of holiday (inclusive of bank holidays). We are looking for a Customer Service Supervisor Yard to join the team at our Exeter branch.Hours- 7.00 – 5.00 Monday to Friday and every other Saturday morning 8-12Location- ExeterKey ResponsibilitiesWelcome customers to the branch and take an active interest in their projects Get to know our product lines so you can offer advice and help to customers, making the most of all customer interactions in line with our Jewson Values Help to prepare customer orders, load and unload customer and supplier vehicles using a Forklift Truck to minimise manual handling (training will be provided) Check incoming deliveries and report missing or damaged products Maintain stock levels in both the shop and yard areas, carrying out regular stock counts Keep the branch looking clean and tidy, to make a great first impression on our customers Make Health & Safety a priority and demonstrate how you can keep yourself and others safe at work Required Skills And ExperiencePrevious industry experience preferred but not essential Strong organisational skills, with the ability to prioritise work accordingly Strong communication skills Confident working both indoors and outdoors A health and safety focus Comfortable in a role involving extensive manual handling of bulky items What’s in it for you?Retirement Savings Plan (Pension) – with Legal & General Life Assurance - From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings. WorkPerks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation) Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover Employee Discount Refer a Friend scheme Wellbeing Centre via WorkPerks New Reward and Recognition programme – launching soon About UsAt Jewson, we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well. If you're ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today
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