Customer Engagement Officer

1 week ago


Orpington, United Kingdom MetFriendly Full time

Customer Engagement OfficerLocation: OrpingtonPay: £28,000 -£30,000Benefits: Enhanced pension. health insurance, 24 days annual leave+ bank holidaysKey ResponsibilitiesSales and Customer Engagement Meet allocated financial targets for new business income, customer acquisition, and retention.Engage proactively with customers and prospects to provide accurate product information, answer queries, and support applications.Build relationships as a key point of contact for new product and renewal enquiries.Identify opportunities for customer referrals to Field Officers.Respond promptly and accurately to inbound and outbound calls in line with agreed service standards and SLAs.Focus on quality, accuracy, and timeliness in all customer interactions Marketing and Relationship Support Suggest new marketing activities to support business growth and customer retention.Work closely with the Marketing and Field Teams to share customer insights and improve engagement.Support the Field Team at events or represent MPFS independently when required. Process and Service Improvement Contribute to improving service delivery and the customer journey.Follow a...


  • Customer Growth

    1 week ago


    Orpington, United Kingdom MetFriendly Full time

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  • Orpington, United Kingdom Metfriendly Full time

    Customer Engagement OfficerTo be considered for an interview, please make sure your application is full in line with the job specs as found below.Location: OrpingtonPay: £28,000 -£30,000Benefits: Enhanced pension. health insurance, 24 days annual leave+ bank holidaysKey ResponsibilitiesSales and Customer Engagement Meet allocated financial targets for new...


  • Orpington, United Kingdom Metfriendly Full time

    Customer Engagement OfficerTo be considered for an interview, please make sure your application is full in line with the job specs as found below.Location: OrpingtonPay: £28,000 -£30,000Benefits: Enhanced pension. health insurance, 24 days annual leave+ bank holidaysKey ResponsibilitiesSales and Customer Engagement Meet allocated financial targets for new...


  • Orpington, United Kingdom MetFriendly Full time

    Job DescriptionCustomer Engagement OfficerLocation: OrpingtonPay: £28,000 -£30,000Benefits: Enhanced pension. health insurance, 24 days annual leave+ bank holidaysKey ResponsibilitiesSales and Customer EngagementMeet allocated financial targets for new business income, customer acquisition, and retention.Engage proactively with customers and prospects to...


  • Orpington, United Kingdom MetFriendly Full time

    Customer Engagement OfficerLocation: OrpingtonPay: £28,000 - £30,000Benefits: Enhanced pension, health insurance, 24 days annual leave + bank holidaysResponsibilitiesMeet allocated financial targets for new business income, customer acquisition, and retention.Engage proactively with customers and prospects to provide accurate product information, answer...


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  • Orpington, United Kingdom Purple HR Full time

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