[25-097] Casual System Navigation

Position: Casual System NavigatorLocation: Sources Food Bank and Community Outreach in South Surrey and White RockHours: Monday 11:30 7:00 pm T-Th 9:00 4:30 pm F 7:00 2:30 pm (On Call)Salary: $27.81 per hour Start Date: ASAPWe are looking for a Casual System Navigator to join our System Navigation team This individual must be authentic compassionate and knowledgeable about the social services system. They must have a strong understanding and full acceptance of harm reduction philosophy. This position requires Standard First Aid Certification and Class 5 Drivers License.About Sources:SOURCES is a community-based non-profit organization providing support and hope to communities in the Lower Mainland on Vancouver Island and across Northern BC. Sources strives to create vibrant and resilient communities through support to adults children youth and families facing challenges in life such as mental health disability poverty substance use and conflict. We support our communities through leadership education and volunteerism.Sources is committed to learning about celebrating and incorporating Indigenous knowledge into our practices as we continue our work in truth and reconciliation. People of all races cultures ethnicities 2SLGBTQIA and abilities are welcomed to work with us. We value diversity respect and collaboration as we promote our mission: social wellness for our community.Description of Position:Reporting to: The Manager of Overdose Prevention Peer Support and System Navigation Services.General Responsibilities:Outreach to various areas of the South Surrey/White Rock community to locate people who are experiencing multiple barriers to wellness such as substance use mental health challenges and homelessnessEngages with clients in a trauma-informed manner to support them in developing physical social emotional and life skillsShares lived-experience perspectives to build rapport and trust and modelling harm reduction practices self-determination and wellness strategiesSupports clients in identifying personal goals for increased well-being.Assists clients to find information about and gain access to local resources; supports clients to navigate and overcome barriers to receiving care; transports clients to resources and services while ensuring the security of unhoused clients belongingsWorks collaboratively with clients as they set and work on their self-identified goals; supports clients to break down goals into manageable steps and assists them to achieve graduated success in all areas of their lives;Provides opportunities for clients to increase their engagement in community integration activities; supports clients to develop meaningful connections with a wide range of local resources and supports;Responsible for case management case note recording and monitoring goal attainment.Program-specific Responsibilities:Provide comprehensive case management to support the achievement of client-identified goalsOutreach as a team to foster relationships with vulnerable individualsConnect with other Peer Support Network drop-in services and Overdose Prevention Services and collaborate with other service providersTransport clients to access health care and social services including but not limited to income assistance substance use services mental health supports and Opioid Agonist Treatment.Supports clients to secure resources including but not limited to shelter or sustained housing identification cell phone and food securityResponds to urgent client needs as they arise.Physical Demands of Job: *may vary based on client needsLifting/Pulling/Pushing - 25% Walking/Moving Around - 50% Sitting - 25% Time Spent Outdoors - 50% Cognitive Demands of Job:Independent Work - 50% Task Memorization - 25% Changing Priorities/Deadlines - 75% Writing/Reading - 25% Qualifications:Experience navigating the systems of health care mental health and substance use services and social servicesLived experience of mental health substance use or housing insecurity will be considered as a valuable asset in this roleA certificate or a diploma in a social service-related field and experience supporting vulnerable populations is preferred.Two years of recent related work experience with an emphasis on substance use and/or support to unhoused individualsThorough knowledge of harm reduction and trauma-informed practiceProficiency in Motivational Interviewing or other engagement strategies is an assetEffectively utilize the Office suite including Excel Word Outlook and central data systemsKnowledge of community resources and programsAbility to analyze and problem solveStrong organization and prioritization skillsAbility to engage with diverse clients who have a wide range of needs abilities strengths and challengesAbility to establish and maintain rapport and appropriate boundaries with clients and their familiesAbility to model instruct and demonstrate life skills.Effectively communicate professionally verbally and in writing in EnglishValid Class 5 BC Drivers License (Mandatory) Class 4 BC Drivers License (Required)Standard First Aid and CPR (Mandatory) Indigenous Cultural Training (Mandatory) (Training provided by Sources)Naloxone and Overdose Prevention Training (Mandatory)Non-violent Crisis Intervention Training (Mandatory) (Training provided by Sources)Criminal Records check through the Ministry of Public Safety and Solicitor General Criminal Records Review ProgramBenefits:All employees regardless of benefit eligibility have access to an Employee & Family Assistance Program.Closing Date: Ongoing Key Skills Computer Science,Business Process,Active Directory,ISO,Linux,Project Management,Sharepoint,ERP,QA,User Training,System upgrade,System Administration,SDLC,Setup,UNIX Employment Type : Gig Experience: years Vacancy: 1