Claims Associate
2 months ago
Since being founded in 1966 Lockton has grown to become the largest privately owned insurance broker in the world with revenues exceeding $1.7bn.
Lockton is a dynamic and entrepreneurial organisation that embraces its uncommonly independent status. The company best demonstrates its entrepreneurial culture in the empowerment of its Associates to act quickly, learn fast and provide the right solutions for their clients. Lockton has recently received several awards, including a placing in the Top 5 Companies to work for in the industry.
We are now seeking individuals who will thrive in this type of atmosphere. Our Property and Casualty Claims team are now looking to recruit a Casualty Claims Broker to join our dynamic and expanding team. The successful candidate will have solid experience of claims in this Class of Business and should be looking to make that next step in their career.
About the role
• You will be handling a variety of claims emanating from around the world and managing your own allocated portfolio of accounts.
• Your portfolio will consist predominantly of open market business, with some binder exposure. The majority of your accounts will be placed on a wholesale basis; there may be a combination of direct and some re-insurance accounts.
• For major clients you will be responsible for maintaining the claims relationship, including regular calls, and provision of claims reports and management of Insurers.
• You will be required to meet the agreed Service Standards and performance levels in line with the Key Performance Indicators and handle claims efficiently in a proactive manner including physical and/or electronic broking, negotiations, management of claims and the payment process. You will be responsible for processing much of your own work in ECF
• You will be reporting to the Casualty Claims Manager and working alongside the Casualty Claims Advocate on large, contentious or complex losses.
• You will be handling claims from first advice to final settlement, via Lockton’s internal claims systems and through ECF.
About You
• Extensive experience dealing with complex programme arrangements across a broad spectrum of casualty classes including General Liability, Product Recall, Health and Accident, Medical Malpractice, Contingency and Crisis Management.
• Excellent knowledge of policy coverage application and associated benefits and exclusions.
• Display excellent communication and interpersonal skills, networking influencing and negotiation skills.
• Proficient in using the London market systems e.g. ECF, CLASS.
• ACII or working towards would be a distinct advantage.
• Excellent use of standard Microsoft applications.
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