SMB Account Manager

1 week ago

Portishead, United Kingdom Flywire Full time

Account Manager (SMB) Location: London or open to Remote. Spain is also an option for the right candidate.The Opportunity Work for a global payments leader consistently ranked as one of the best companies to work for .Flywire is seeking a motivated and driven Account Manager to deliver and expand our solutions with Small-to-Medium (SMB) partner institutions. Youll be at the heart of our client success strategybuilding strong relationships using data to identify opportunities and ensuring our partners get maximum value from Flywire.This is a fantastic opportunity to join a fast-growing team and make a real impact in the Education vertical.What Youll Do As an SMB Account Manager you will: Protect and grow existing accounts through scalable account management strategies Use data to identify new revenue opportunities within existing products Partner with Sales to close new product opportunities and unlock account potential Support new client onboardings & product deployments Collaborate with Client Operations to resolve operational challenges Represent Flywire at webinars and in-person events Share insights to help develop team strategy and support onboarding of new colleagues Manage contract renewals with precision and careQualifications : What Were Looking For 2 years of experience in account management client success or customer supportExcellent written & verbal communication skillsStrong presentation interpersonal and relationship-building skillsHigh emotional intelligence and change management capabilitySharp analytical problem-solving and project management skillsHighly organised with strong attention to detail and time managementProactive persistent and accountable in all you doExperience in Higher Education account management (preferred)Salesforce knowledge (a plus)Additional Information : What We Offer:Competitive compensation including Restricted Stock UnitsEmployee Stock Purchase Plan (ESPP)Flying Start - Our immersive Global Induction ProgramWork with brilliant people that will keep you on your toes learn more about their journeys by checking out #InsideFlywire on social mediaDynamic & Global Team (we have been collaborating virtually for years)Wellbeing Programs (Mental Health Wellness) with Global FlyMatesBe a meaningful part in our success - every FlyMate makes an impactCompetitive time off including FlyBetter Days to volunteer in a cause you believe in andDigital Disconnect DaysGreat Talent & Development ProgramsSubmit today and get startedWe are excited to get to know you Throughout our process you can expect to meet with different FlyMates including the Hiring Manager Peers on the team the VP of the department and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your go-to person for any questions.Flywire is an equal opportunity employer. With over 30 nationalities across 12 different offices and diversity and inclusion at the core of our people agenda we believe our FlyMates are our greatest asset and were excited to watch our unique culture evolve with each new hire. #LI-RemoteFlywire is an equal opportunity employer.#LI-HybridRemote Work : YesEmployment Type : Full-time Key Skills Business Development,Cement Plant,Business Support,Data Analysis,ASP Experience: years Vacancy: 1

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