Security Cleared

2 weeks ago

London, United Kingdom Methods Full time

Methods are looking for 2 Security Cleared ServiceNow Developers for 12 month contracts.

£400 P/D

Inside IR35

12 Months

1 Day in Office (Westminster)


About the role:


  • Manage the continual service improvement backlog, with a fortnightly measure on progress and deliverable elements.
  • Ensure the continual service improvement backlog is constantly groomed to show the priority of tasks against the value they bring.
  • Ensure that there is a reliable mechanism and process to allow for the configuration/customisation of the Service Now system, including creating workflows, UI, client scripts, business rules and asset discovery.
  • Create and deliver technical roadmaps with the Product Owner.
  • Ensure there is a constant delivery of prioritised and set work for both requests from all areas of the business.
  • Ensure there is an automated and improving approach to allow for frictionless service requests from customer requirements including requests, request items and tasks using workflows -to manage data flows from the customer to the support teams providing the service.
  • Utilise scripting tools and ServiceNow functionality to create automate tasks within ServiceNow.
  • Ensure active integrations with existing tooling


About you:


  • 3+ years development experience within ServiceNow
  • Good problem-solving skills, with a solution focused approach
  • Demonstrable expert knowledge and skills to create capabilities to drive Self-service and automation. (Service Portal, Orchestration, Integration Hub)
  • Service now implementation and development experience in ITSM modules (Incident, Problem, Change, Service Catalogue/Request Fulfilment, CMDB & Asset/Procurement
  • Strong ITBM (SPM) knowledge to drive automation and efficiency within the PMO function.
  • Designing and developing custom applications from start to finish.
  • Delivered 3+ Projects on the ServiceNow platform
  • Good working knowledge of ITIL/ITSM Framework
  • Strong ServiceNow experience in administrating, designing, developing, and delivering ITSM
  • ITSM, CSM, ITOM, SPM, and Integration Hub Experience

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