Field Collections Officer

3 weeks ago

Orkney, United Kingdom Aaron Wallis Sales Recruitment Full time

Field Collections Officer. Remote based. Covering Scotland £29,000 basic Car Allowance Bonus Exceptional benefits package. A global Energy company that will offer exceptional training and career opportunities. Are you an experienced negotiator? Someone with excellent listening skills and natural empathy. As a Field Collections Officer, your primary responsibility is to ensure ongoing client relationships. You‘ll be responsible for: Face-to-face client engagement: Visiting client premises to discuss and resolve outstanding debts. Debt recovery: Making collection calls, negotiating payment plans, and executing warrants when necessary. Data gathering: Collecting essential customer data, including meter reads and vulnerability assessments. Relationship building: Developing strong relationships with clients and colleagues. To be successful in this role, you will need: At least 2 years of experience in a similar field-based role. Must have worked in payment collections Strong negotiation and problem-solving skills. Excellent communication and interpersonal skills.

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