Development Team Leader

Team LeadQuadient / Document Composition Remote role (1-2 times per month in the office) Join Our Growing Team Are you passionate about leading high-performing teams and delivering exceptional customer communication experiences?Were looking for aTeam Leadto drive operational excellence and team development within our Communications Management function. This is a fantastic opportunity to combine leadership responsibilities with hands-on involvement in technical delivery, making a real impact on both team performance and client outcomes. As a Team Lead, youll play a pivotal role in managing workload distribution, resolving delivery challenges, and coaching team members to reach their full potential. If you thrive in a fast-paced environment and enjoy balancing strategic oversight with practical problem-solving, this role is for you. Purpose of theDevelopment Team LeaderRoleThe Team Lead ensures delivery excellence and team effectiveness by managing workload distribution, acting as the primary escalation point for delivery issues, and supporting professional growth within the team. Youll work closely with the Service Delivery Lead and other stakeholders to maintain quality standards and foster a culture of collaboration and continuous improvement. Development Team Leader Key Responsibilities Workstream DeliveryManage workload distribution within your developer team, ensuring efficient resource allocation and balanced capacity. Act as the day-to-day escalation point for delivery issues within your assigned workstreams, resolving challenges promptly. Oversee project delivery for your team, ensuring work meets quality standards and deadlines. Coordinate with Client Services on project-specific requirements and client-facing delivery matters. Team Leadership & DevelopmentLine manage Communications Developers within your team, providing day-to-day support, coaching, and performance management. Support team members in identifying development opportunities and enhancing their skills. Foster collaborative working relationships within your team and across the broader Communications Management function. Contribute to recruitment and onboarding activities, supporting new team members with process knowledge. Process Execution & QualityEnsure your team applies processes correctly and consistently across all projects. Flag process issues and improvements to the Service Delivery Lead. Support your team in responding to quality control incidents, ensuring corrective actions are implemented. Participate in quality checks and maintain documentation standards within your team. Operational SupportSuggest improvements to support implementation and testing alongside the Service Delivery Lead and team members. Work on change projects allocated to your team. Apply operational controls and flag risks within your area of responsibility. Support maintenance of documentation alongside team members. Participate in training initiatives and drive skill development within your team.Development Team Leader Required Skills & QualificationsProven experience inteam leadership or management , ideally within a communications or technical delivery environment. Solid experience of Document Composition using theQuadient/GMCPlatform Strong understanding ofproject delivery processes , including workload management and quality assurance. Excellentproblem-solving and escalation managementskills. Ability tocoach and develop team members , fostering a culture of continuous improvement. Strong communication and stakeholder management skills. Familiarity withoperational controls, documentation standards , and process compliance. Experience working in afast-paced, client-focused environment . What We OfferCareer Growth:Opportunities to develop leadership skills while staying connected to technical delivery. Collaborative Culture:Work with passionate professionals in a supportive, team-oriented environment. Professional Development:Access to training programs and mentorship to help you grow. Work-Life Balance:Flexible working arrangements to support your lifestyle. Competitive Package:Attractive salary and benefits tailored to reward your expertise and commitment.TPBN1_UKTJ