Ecommerce Manager
2 weeks ago
Our Client, a leading global consumer goods business, is currently seeking a strategic, results-driven eCommerce manager to join their expanding UK team.
Role and Responsibilities
- Develop and implement e-commerce strategy to improve website performance.
- Work with the web development team to improve website speed.
- Work with the marketing team to improve quality and traffic acquisition.
- Research market to discover new trends and technologies.
- Oversee or directly manage digital marketing channels across PPC, SEO, Display, affiliates, and email marketing.
- Manage and oversee e-commerce platforms and systems.
- Train staff to use various e-commerce systems effectively.
- Track and monitor performance and sales of online store.
- Manage and oversee order fulfilment process.
- Deal with complaints or issues related to e-commerce platform.
- Collaborate with IT department to establish site analytics.
- Create and maintain online business promotion.
- Focus on marketing in an electronic environment, tracking competitors and staying abreast of sales comparison data.
- Understand online sales goals and the needs of the customer.
- Manage multiple tasks at once, supervising others, and merging innovation with technology-based sales.
- Report on income generation & recommend new promotions to increase sales.
- Negotiate with social media organisations for the most cost-effective way to market and promote products and services.
- Customer journey mapping, website development, and growing traffic through online marketing.
- Demonstrate commercial values in line with the company's values and overall business strategy at all times.
Qualifications:
- 15+ years of relevant eCommerce and marketing experience, particularly in high-growth environments.
- Proven track record scaling eCommerce/consumer products/retail businesses from relative infancy to scale.
- Prior eCommerce P&L ownership strongly preferred.
- Direct or indirect leadership over dimensional, technical, and non-technical teams comprised of creatives, technologists, operators, and analysts.
- Proven ability to collaborate cross-functionally.
- Prior exposure to third-party providers Shopify desired.
- An entrepreneurial, roll-up-the-sleeves mentality is a must.
For more information on this exciting role please get in touch or apply with your CV today.
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