Technical Account Manager

1 month ago

London, United Kingdom Bloomberg Full time
At Bloomberg, our products are fueled by powerful information. We combine data and context to paint the whole picture for our clients, around the clock - from around the world. In Data, we're responsible for delivering this data, news, and analytics through innovative technology - quickly and accurately.

Our Team :
The Alternative Investment Funds team supports Bloomberg's suite of private markets data from fund launch to liquidation, seed round to IPO and all the data in between. Whether a fund investor, manager or advisor, the Alternative Investment Funds team has the data, solutions and industry network to help the clients take their fund and company analysis to the next level.

What's the role :
The Alternatives Technical Account Managers are a group of individuals who play a vital role in delivering exceptional service and technical support to our new and existing content partners and customers. Our account managers work proactively with our partners to ensure Bloomberg is the platform of choice for the dissemination of their content.

We'll trust you to :

  • Provide outstanding support to our content partners so that they trust us with their valuable content
  • Establish, maintain and improve relationships with Content Partners to develop and implement technologies/workflows and facilitate efficient onboarding of new data sets
  • Prioritize and manage projects with multiple stakeholders to maximize efficiency and return on investment
  • Work closely with a global team of account managers, technical specialists and product managers to better understand our clients' data needs and key market trends and develop your account strategy
  • Proactively manage campaigns to stay engaged with content partners and maintain the quality and reliability of contributed content. Support colleagues with campaigns to ensure a high standard is reached across the team
  • Become a true subject matter expert in Alternative Investments by leveraging business intelligence to help spot trends, identify gaps and areas for data acquisition and data content improvements

You'll need to have :
*Please note we use years of experience as a guide but we certainly will consider applications from all candidates who are able to demonstrate the skills vital for the role.

  • 2+ years of work experience in the financial services industry, including exchanges, market data providers or financial institutions
  • Exceptional customer service skills, with the ability to handle and prioritize multiple client queries and projects simultaneously
  • Understanding of capital markets and the investment lifecycle for private assets.
  • Good interpersonal skills and a desire to work directly with customers
  • Excellent written and verbal communication skills

We'd love to see :

  • Certification such as a CFA charter holder or CAIA
  • Experience in using business intelligence to identify gaps and trends, or opportunities for product enhancements
  • Knowledge in information technology and statistical analysis or computer programming for example Excel, SQL, and/or Python

Does this sound like you?

Apply if you think we're a good match. We'll get in touch to let you know what the next steps are.

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