Sales Support Advisor

1 day ago


Knowle, United Kingdom Workshop Recruitment Full time

Our client is within the logistics and construction industry looking to recruit an experienced and professional Sales Support Advisor who has the skills and competencies to successfully secure and process orders over the telephone, webchat and via email. This is a fast-paced role where attention to details and coordination skills will be required alongside enjoying dealing with customers and building rapport.You have a great opportunity to gain additional bonuses whilst dealing with the inbound sales which is a real salary boosterMain DutiesProviding a high level of customer service over the telephone, webchat and emailSecuring an order by converting a call into a confirmed orderProcessing orders and bookings with accuracyDealing with customer enquiries and queriesUpselling products/services wherever possible to maximise an orderTaking payment details and processing the paymentSkills and KnowledgeAn excellent telephone manner – remaining friendly, polite, and professional at all times.Great communication, interpersonal, and IT skills.Very good attention to detail to ensure accuracy of informationGood understanding of the sales process.Good organisation skills with the ability to use own initiative.Reliable, flexible and adaptable.Hardworking and conscientious.Positive, motivated, and pro-active.Ability to remain calm and patient when under pressure.Ability to work within a busy and fast-paced customer focused sales environment.Salary and Benefits£29KThere is company and personal quarterly bonus scheme25 days holiday + BH which increases with length of servicePensionOn site parkingWorking Hours8.5 hours each day (9 hours and half hour unpaid lunch break) between 7.00 am to 6.00 pm Monday to FridaySaturday morning from 8.00 am to 12.00 pm on a rota basis (1 in 8)Due to lack of public transport in location own transport will be required


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