Shop Manager

2 weeks ago

London, United Kingdom C2 Recruitment - Retail, Hospitality & Charity Specialists Full time

Senior Store Manager - Charity Retail

Location: Crouch End, London

Salary: Up to £28,000 per annum (dependent on experience)

Join a Growing, Impactful Charity Retailer and Make a Difference


Are you an experienced Store Manager with a passion for retail and a heart for making a positive impact?


Our client, a well-established and expanding charity retailer, is looking for a dynamic Senior Store Manager to lead their key store in Crouch End. This is a fantastic opportunity to drive success, grow a team, and be part of a rapidly growing charity that truly values its people and the local community.


Why This Role?

  • Lead with Purpose: Manage a store that’s more than just a shop — it’s a hub of community engagement and a force for good.
  • Develop & Inspire: Lead a dedicated team and recruit enthusiastic volunteers, helping to grow both the store and the charity’s impact.
  • Maximise Your Potential: Use your retail expertise to maximise income generation, exceed targets, and drive new business opportunities.


Key Responsibilities:

  • Collaborate with the Area Manager to ensure optimal stock levels and oversee store maintenance and health & safety.
  • Drive store performance by delivering on financial and contribution targets.
  • Lead, coach, and motivate your team to achieve KPIs and provide outstanding customer service.
  • Recruit, train, and manage staff and volunteers, fostering a supportive and high-performing team environment.
  • Implement effective visual merchandising to enhance customer experience and boost sales.
  • Engage with the local community to build strong relationships and drive footfall.
  • Spearhead initiatives to attract donations and grow the store’s volunteer base.


What We’re Looking For:

  • Proven experience as a Store Manager, ideally within charity retail or the broader retail sector.
  • Strong leadership and communication skills, with the ability to inspire and engage your team and customers.
  • A track record of hitting KPIs and working to financial targets in a fast-paced environment.
  • Hands-on experience in managing volunteers, with a passion for community engagement and supporter relationship building.
  • Enthusiastic, results-driven, and adaptable with a positive, can-do attitude.
  • Flexibility to work weekends and support the store’s operating hours.


Desirable Skills:

  • Experience in charity retail is highly desirable.
  • A genuine passion for the charity sector and making a difference in the community.


What’s In It For You?

  • Competitive Salary up to £28,000, depending on experience.
  • Career Growth: Join a rapidly growing charity where there are opportunities to develop your career further.
  • Work with Purpose: Be part of a team that’s making a real impact in the local community.


If you're ready to take the next step in your retail career and want to make a difference, we want to hear from you


Apply today with your CV and covering letter to join a charity retailer that values its people and its mission.

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