Product Manager Credit Card

DescriptionWe know that people want great value combined with an excellent experience from a bank they can trust so we launched our digital bank Chase UK to revolutionise mobile banking with seamless journeys that our customers love. Were already trusted by millions in the US and were quickly catching up in the UK but how we do things here is a little different. Were building the bank of the future from scratch channelling our start-up mentality every step of the way meaning youll have the opportunity to make a real impact.As a Product Manager at JPMorgan Chase within the International Consumer Bank you will be a part of a flat-structure organization. Your responsibilities are to deliver end-to-end cutting-edge solutions in the form of cloud-native microservices architecture applications leveraging the latest technologies and the best industry practices. You are expected to be involved in the design and architecture of the solutions while also focusing on the entire SDLC lifecycle stages.Our Global Products team is at the heart of this venture focused on getting smart ideas into the hands of our customers. Were looking for people who have a curious mindset thrive in collaborative squads and are passionate about new technology. By their nature our people are also solution-oriented commercially savvy and have a head for fintech. We work in tribes and squads that focus on specific products and projects and depending on your strengths and interests youll have the opportunity to move between them.While were looking for professional skills culture is just as important to us. We understand that everyones unique and that diversity of thought experience and background is what makes a good team great. By bringing people with different points of view together we can represent everyone and truly reflect the communities we serve. This way theres scope for you to make a huge difference on us as a company and on our clients and business partners around the world.Job responsibilitiesOwn the credit card experience - how will our customers view statements execute payments track their spend and contact customer servicesBalance the requirements of markets controls and technology to determine the short and long term roadmap for the credit card productWrite requirements and acceptance criteria for the features decided upon collaborating with markets design/content platform and controls to ensure they are desirable usable feasible and viablePull together the stakeholders required across backend frontend markets controls design content etc required to deliver on the roadmap - and be accountable for that end to end deliveryBe accountable for product performance identifying weaknesses and prioritising improvementsManage vendors ensuring they meet their SLAs while controlling costsAccountability for controls ensuring that we continue to meet firmwide standards to manage risk and regulatory obligationsRequired qualifications capabilities and skillsExperience within a credit card business and a thorough understanding of the regulatory obligations applying to credit cardsExperienced product manager able to demonstrate how they balanced multiple priorities to define a roadmapAble to articulate their product KPIs how they monitored performance and how they improved itA track record of delivery against a product roadmapAbility to manage multiple stakeholders and explain decisions clearly logically empathetically but firmlyPreferred qualifications capabilities and skillsExperience of managing existing and new vendor contractsUnderstanding of credit card market in other major European marketsData analysis and modelling expertise able to translate customer data into customer insights#ICBCareerRequired Experience:IC Key Skills Time Management,Data Analytics,Analytical,Agile,Requirement Gathering,Strategic thinking,Visio,Communication,Problem Solving,Market Research,UML,Cross Functional Teams Employment Type : Full-Time Experience: years Vacancy: 1