Customer Services Advisor

Age 21 12.41 per hourUnder 21 10.20 per hourLove all things motoring and cycling Great with customersYour knack with customers and boundless enthusiasm for cars and bikes is what will lead you to success in this role. Ideally youll already have some experience of fitting car parts and of cycle repair even as a hobby. Either way we have training in place to get you the skills you need youll be delivering market-leading standards of service after allYoull soon be working on customers vehicles in our car park and on bikes in-store helping us wow every customer. This role delivers a wide range of fitting services including car parts fitting technology fitting cycle building and cycle help you develop your practical problem-solving skills alongside your ability to work quickly and efficiently. Ideally you already have Retail experience but if you can demonstrate experience of tailoring your approach in a customer focused sales environment we can help you with the rest.We invest heavily in training to give our colleagues skills to develop their careers so whatever career path you want to follow and whatever pace you want to progress we have the support here to help you make your ambitions a reality whether its in Retail or elsewhere in the Group.We know that everyone has different priorities at different stages of their lives so we offer a wide range of rewards and benefits. As well as holiday and contributory pension you can expect to enjoy:25% off most of our products in Halfords Retail stores and onlineAmazing discounts of up to 50% on your garage bills at Halfords AutocentreDiscount on Halfords Breakdown Cover with bike cover as standard for all annual policiesAt least 25% colleague discount at TredzLife AssuranceUniformDiscounts on everything from groceries and shopping through to holidays insurance days out restaurants and moreEmployee assistance programme offering free independent confidential support and counselling 24 hours a day seven days a weekFantastic Trade Price Bike Scheme - buy one bike per year from a rangeof bikes which have been significantly reducedOption to join our Sharesave scheme: save to purchase shares at a 20% discountCycle2Work schemeWagestream a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the futureHealth Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being servicesTo be successful in this role you will need:Experience of delivering great customer service ideally in a retail sales environmentA proactive approach to helping customers and understanding their needsProblem solving skillsAvailability to work on a rota basis including weekendsIdeally youll also have the following:Some knowledge and skills in car parts fitting and cycle repairSome experience of working towards and achieving sales targetsWere in an exciting chapter rapidly growing our business with a focus on motoring services and electric mobility. Were the UKs leading retailer of motoring and cycling products and services and the UKs largest vehicle service maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.Not sure you meet all the criteria Wed encourage you to take the wheel and apply anyway At Halfords we are committed to creating an inclusive workplace for our colleagues. Were an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.Required Experience:Unclear Seniority Key Skills Channel Marketing,Accounting Tally,CSS,Corporate Risk Management,Hibernate,Brokerage Employment Type : Part-Time Experience: years Vacancy: 1