Senior Service Desk Manager

Job DescriptionPurpose of the JobWorking within ITIL Framework, the Service Desk Manager is responsible for managing daily operations of the Service Desk in line with Group objectives and service standards.The service desk manager will be responsible for managing and inspiring a team of service desk analysts to deliver an exceptional customer service...

Fund services | Corporate | Capital markets | Private client | Regulatory & Compliance We help clients succeed by unlocking new value through expertise, trust and scale. We deliver solutions that solve complex challenges faced by asset managers, financial institutions, corporates, high net-worth individuals and family offices. Our culture of support and...

Fund services | Corporate | Capital markets | Private client | Regulatory & Compliance We help clients succeed by unlocking new value through expertise, trust and scale. We deliver solutions that solve complex challenges faced by asset managers, financial institutions, corporates, high net-worth individuals and family offices. With a curious mindset, we...

My client is looking for a Service Desk Analyst to join their global team, working part time. SKILLS The successful candidate must have one of the below: - Experience working in a call centre environment - IT related degree - IT Service Desk experience ROLE - You will be working alongside the global team providing internal support to employees - This role is...

VANRATH are pleased to be partner with a global law firm on their search for an IT Service Desk Analyst. This role involves managing, diagnosing, and addressing incidents and work orders initially, aiming to resolve them promptly or escalating to the relevant team as needed. This is a hybrid role based in Belfast (2/3 day split). Hours are between 8am -...

**Service Desk Agent** **Location: UK - Belfast** Are you looking to start your IT career? Do you enjoy Customer Service? Can you diagnose and problem solve issues? Do you want to shape your world and change the way the world works? Do you want to collaborate and achieve together with committed people to provide 1st line support for one of our long-term...

IT Service Desk Analyst - Belfast (28k) Job Reference: JPR170424 Job Title: IT Service Desk Analyst Salary: 28k pa Based: Coleraine Hours: Full time - 37.5 pw (Mon-Fri, 9am-5pm) Contract : Temp - ongoing rolling contract with potential to secure permanent. Overview My client is currently modernising their IT Infrastructure across their sites in...

ICT Service Desk Executive Assistant**Role**: ICT Service Desk Executive Assistant**Department**: Digital Services**Grade**: Grade 5 (£27,181- £30,504)**Responsible to**: Head of Customer Services and Support**Campus**: Belfast**Permanent/ Full Time** **Job Purpose** - The post holder is jointly responsible for the delivery of a frontline 1st level...

IT Service Desk Analyst - Belfast (28k) Job Title: IT Service Desk Analyst Hours: Full time - 37.5 pw (Mon-Fri, 9am-5pm) Contract : Temp - ongoing rolling contract with potential to secure permanent. My client is currently modernising their IT Infrastructure across their sites in Northern Ireland and have a requirement for an IT Service Desk Analyst...

CSR are currently recruiting on behalf of our construction client to work as part of the Help Desk Team in providing a quality service to our client base. The Helpdesk Operator will have previous administrative experience with knowledge of a Helpdesk system. Key Duties: Answering incoming calls from clients to the help desk Receiving orders and distributing...

IT Service Manager - to £48,000 Rolling Contract with Large Public Sector Organisation IT Service Manager (Hybrid Working)Location: Belfast, Northern IrelandHourly Rate: £19.81 to £25.81Are you an experienced IT Service Manager looking for a role with one of the biggest organisations in Northern Ireland?  Our client, a large housing associate based in...

IT Service Manager (Hybrid Working) Location: Belfast, Northern Ireland Hourly Rate: £19.81 to £25.81 Are you an experienced IT Service Manager looking for a role with one of the biggest organisations in Northern Ireland? Our client, a large housing associate based in Belfast, is seeking a dynamic individual to join their team. This role offers a hybrid...

Job Description Customer Support Specialist, Service Desk Analyst £18 month contract 2 days a week on site in Belfast (BT1) Our client is a leading global IT Solutions provider who are seeking to recruit a Customer Support Engineer/Service Desk Analyst to deliver unique value by collaboratively and reactively solving customer problems, providing...

Customer Support Specialist, Service Desk Analyst £18 month contract 2 days a week on site in Belfast (BT1) Our client is a leading global IT Solutions provider who are seeking to recruit a Customer Support Engineer/Service Desk Analyst to deliver unique value by collaboratively and reactively solving customer problems, providing proactive support...

Customer Support Specialist, Service Desk Analyst £18 month contract 2 days a week on site in Belfast (BT1) Our client is a leading global IT Solutions provider who are seeking to recruit a Customer Support Engineer/Service Desk Analyst to deliver unique value by collaboratively and reactively solving customer problems, providing proactive support...

**Position**: Outbound Desk Based Sales - Telecoms **Location**: Waters Edge, Clarendon Dock, Belfast, BT1 3BH **Working Hours**: Monday to Friday, 08:30am - 5:00pm **Heard of us?** We’re an ambitious, forward-thinking global business building transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity and...

Customer Support Specialist, Service Desk Analyst £32-38k + Benefits18 month contract2 days a week on site in Belfast (BT1)Our client is a leading global IT Solutions provider who are seeking to recruit a Customer Support Engineer/Service Desk Analyst to deliver unique value by collaboratively and reactively solving customer problems, providing proactive...

Job Description Customer Support Specialist, Service Desk Analyst £32-38k + Benefits 18 month contract 2 days a week on site in Belfast (BT1) Our client is a leading global IT Solutions provider who are seeking to recruit a Customer Support Engineer/Service Desk Analyst to deliver unique value by collaboratively and reactively solving customer problems,...

Customer Support Specialist, Service Desk Analyst £32-38k + Benefits 18 month contract 2 days a week on site in Belfast (BT1) Our client is a leading global IT Solutions provider who are seeking to recruit a Customer Support Engineer/Service Desk Analyst to deliver unique value by collaboratively and reactively solving customer problems, providing...

Customer Support Specialist, Service Desk Analyst £32-38k + Benefits18 month contract2 days a week on site in Belfast (BT1)Our client is a leading global IT Solutions provider who are seeking to recruit a Customer Support Engineer/Service Desk Analyst to deliver unique value by collaboratively and reactively solving customer problems, providing proactive...