Application Support Lead

4 weeks ago


Brighton, United Kingdom Maxwell Bond Full time

Application Support LeadSalary: £30,000-36,000Location: Brighton (1 day a week onsite)Maxwell Bond have partnered with a leading higher education provider who are on the lookout for an Application Support Lead to join the team on a permanent basis. As Application Support Lead, you'll manage the workload within the function, ensuring incidents and service requests are triaged, prioritised and resolved, whilst line-managing the Application Support Advisor. What you'll do as Application Support Lead:Resolve complex and high-impact support issues across core applications, proactively identifying trends in support requests and provide solutions for improvements. Monitor and maintain the helpdesk system, ensuring accurate categorisation for all support tickets. Work closely with Senior members of the business on any changes made to technology applications, along with end users to gather information and clarify issues. What's in it for you: 25 days holiday & bank holidays Hybrid working - one day a week in Brighton Lifestyle Discounts, Healthcare & Pension What they're looking for: Proven experience working in the education sector, supporting systems such as Celcat timetable, Celcat Payclaim, Salesforce CRM, Unit-e record system. Experience managing a helpdesk team in a fast-paced environment with strong knowledge of helpdesk/ticketing platforms. Strong experience handling escalated technical enquires whilst coordinating with third-party vendors and stakeholders. Knowledge of Jira Ticketing Management platform and experience working with SQL would be advantageous. If you're looking to join a collaborative team where you can progress your career, apply now



  • brighton, United Kingdom Maxwell Bond Full time

    Application Support Lead Salary: £30,000-36,000 Location: Brighton (1 day a week onsite) Maxwell Bond have partnered with a leading higher education provider who are on the lookout for an Application Support Lead to join the team on a permanent basis. As Application Support Lead, you'll manage the workload within the function, ensuring incidents and service...


  • Brighton, United Kingdom Maxwell Bond Full time

    Job DescriptionApplication Support LeadSalary: £30,000-36,000Location: Brighton (1 day a week onsite)Maxwell Bond have partnered with a leading higher education provider who are on the lookout for an Application Support Lead to join the team on a permanent basis. As Application Support Lead, you'll manage the workload within the function, ensuring incidents...


  • Brighton, United Kingdom Maxwell Bond Full time

    Application Support LeadSalary: £30,000-36,000Location: Brighton (1 day a week onsite)Maxwell Bond have partnered with a leading higher education provider who are on the lookout for an Application Support Lead to join the team on a permanent basis. As Application Support Lead, you'll manage the workload within the function, ensuring incidents and service...


  • Brighton, East Sussex, United Kingdom Maxwell Bond Full time

    Application Support Lead Salary: £30,000-36,000 Location: Brighton (1 day a week onsite) Maxwell Bond have partnered with a leading higher education provider who are on the lookout for an Application Support Lead to join the team on a permanent basis. As Application Support Lead, you'll manage the workload within the function, ensuring incidents and service...


  • Brighton, East Sussex, United Kingdom Maxwell Bond Full time

    Application Support Lead Salary: £30,000-36,000 Location: Brighton (1 day a week onsite) Maxwell Bond have partnered with a leading higher education provider who are on the lookout for an Application Support Lead to join the team on a permanent basis. As Application Support Lead, you'll manage the workload within the function, ensuring incidents and service...


  • Brighton, United Kingdom Guru Careers Full time

    With over 35 years’ experience in helping students launch successful careers in the creative industry. Our client is the largest and leading provider of contemporary music education in Europe offering a broad range of Higher and Further Education music courses **9am-5:30pm Monday to Friday (37.5 hours per week) with flexibility for Saturday work if...

  • Support Worker

    18 hours ago


    Brighton, United Kingdom ivolve care & Support Full time

    Location: Barwell, Leicestershire LE9 8HA Shifts: Full time, 42 hour contract (Monday to Sunday on a rota basis) Pay Rate: £12.21 - £12.47 per hour (dependent on qualifications) About Us We’re one of the largest adult social care providers in the UK today – and we plan to keep growing and benefiting more lives. Our support is dynamic, person-centred...

  • Day Support Worker

    14 hours ago


    Brighton, United Kingdom ivolve care & Support Full time

    Location: Takeley, Essex, CM22 6TL Shifts: Part‑Time 22 hours per week (Monday – Sunday on a rota basis with alternating weekends) Pay Rate: £12.50 – £12.76 per hour Please note we don't offer sponsorship. About Us We’re one of the largest adult social care providers in the UK today – and we plan to keep growing and benefiting more lives. Our...


  • Brighton, United Kingdom ARC IT Recruitment Full time

    Job DescriptionApplication DeveloperBrighton - Hybrid (4 days in office, 1 day remote)Permanent | Up to £60K DOEJoin one of the South East's fastest-growing technology companies, celebrated for its innovative and collaborative culture. Our client delivers cutting-edge software solutions - and they're looking for an Application Developer to help drive their...


  • Brighton, United Kingdom ivolve care & Support Full time

    A leading social care provider is seeking dedicated candidates for a part-time role supporting adults with various needs in Brighton. You will empower clients to lead fulfilling lives through tailored support, engaging in activities and managing health requirements. Ideal candidates will possess honesty, reliability, and a good general education. A...