Technical Support Engineer

3 weeks ago

Ellesmere, United Kingdom Morgan Ryder Careers Full time

Technical Support Engineer Ellesmere Up to £40,000 Plus an excellent benefits packageJoin a team where your engineering skills directly support cutting-edge automation and technology.We're looking for a Technical Support Engineer to play a hands-on role supporting a full range of advanced machinery and management systems. If you thrive on solving complex technical problems, enjoy working directly with customers and field partners, and want to see the real-world impact of your work - this could be the opportunity you've been looking for.What You'll DoProvide high-level engineering support for automated and conventional systems and precision technologies.Troubleshoot and resolve issues via helpdesk (including participation in a rotating 24/7 support schedule).Lead the commissioning of advanced systems both in the UK and internationally.Work with R&D to test new solutions and provide feedback from the field.Analyse system issues, identify patterns, and contribute to product enhancements.Maintain accurate technical documentation and helpdesk records.Deliver hands-on training for distributors, dealers, and end-users - both in-person and remotely.What You BringTechnical foundation (electrical/mechanical) with hands-on experience.Relevant...

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