Operations Administrator

1 week ago


Yate, United Kingdom Project Start Recruitment Solutions Full time

Our client is a leading, privately-owned security company specialising in customised security solutions.


This role offers;


  • Pension & Life cover
  • Cycle to work scheme
  • Onsite Parling
  • The opportunity to play a vital role in a growing security company.
  • A dynamic and supportive work environment.
  • A chance to develop your skills and knowledge in the security industry.


Please be aware that you need to live within a commutable distance of Yate, to be considered for this role.


Job Description


We are looking for an enthusiastic and self-motivated Security Operations Administrator to join our growing team.

This role is perfect for someone who can prioritise their workload while also being a collaborative team player.


What you'll do:


  • Be the central point of contact for installation and service department enquiries by phone and email.
  • Coordinate job progression seamlessly between Project Managers, customers, and our team of engineers.
  • Ensure accurate call logging and updates using our call management software.
  • Manage the ordering process with suppliers, create purchase orders, and collaborate with the finance department for invoice approvals.
  • Handle general administrative tasks to keep the department running efficiently.
  • Partner with Account Managers to provide up-to-date statistics on work in progress and file status.
  • Continuously monitor and improve quality standards for all department processes, identifying areas for improvement.


Personal Requirements:


  • A positive and proactive attitude with a willingness to learn.
  • Excellent communication and interpersonal skills to liaise effectively with various stakeholders.
  • Strong organisational and time management skills to prioritise tasks and meet deadlines.
  • Proficiency in using computers and relevant software applications (e.g., call logging software, email).
  • A keen eye for detail and a commitment to accuracy.


The Ideal Candidate: A Collaborative Problem-Solver with a Service Mindset

To thrive in this role, you'll ideally possess the following qualities:


  • Experience in Service Excellence: A background in a service-orientated industry, where you provided exceptional customer care, is a plus.
  • Tech-Savvy: You're a strong IT user with proficiency in standard business software like Office 365.
  • Communication Champion: Your written and verbal communication skills are excellent, allowing you to connect effectively with diverse stakeholders.
  • Organisational skills: You excel at prioritizing and managing your workload, tackling multiple tasks while remaining organised and efficient.
  • Independent & Proactive: You can work independently and make sound decisions when needed.
  • Detail-Orientated: Accuracy and a keen eye for detail are essential.
  • Team Player: Collaboration is key You enjoy working as part of a team to achieve shared goals.


This role is office hours Mon-Fri (37.5 hrs) Salary £24k


If you have the relevant experience and are keen to join an exciting and growing business then please send your cv through now



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