IT engineer

4 weeks ago

Glasgow, United Kingdom Jackson Green Recruitment LImited Full time

Field Service IT Hardware Break-Fix Engineer - Field based

£27.5K + company car + fully expensed fuel card + overtime retainer

Client is one of the largest independent IT service & support companies in the UK.

Role Overview:

You will be responsible for the completion of hardware break fix service calls and deployments for a wide variety of customers. You’ll be part of a dedicated team of field engineers providing support as designated. Along with assisting at sites on tasks including building, preparing, installing, and configuring IT infrastructure when requested.

Key Responsibilities:

To ensure internal and external customers’ requirements are met to the required specification, quality and within agreed SLA’s.

• Extensive knowledge to investigate, diagnose, troubleshoot, and resolve a wide variety of hardware problems.

• Assemble, configure, and install all hardware platforms.

• Attend technical training and certification programs as required.

• Play a key role as part of an on-call out of hours rota

• Provide support to the Operational team when appropriate.

Essential Skills

• Demonstrate a proven working knowledge of printers, laptops, servers, routers and switches hardware.

• Experience in installing, configuring, troubleshooting and supporting a multiplatform of technologies.

• Excellent communicator on all levels

• An adaptable and flexible approach to work and travel is essential.

• Current clean British driving licence

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