Logistics Operations Manager

3 weeks ago


Maidstone, United Kingdom Momentum Security Recruitment Full time

Operations ManagerSalary: £45,000 + company carLocation: This is a hybrid/field-based role with the requirement to be in the Kent office twice a week.Hours: Monday to Friday, 9:00 – 17:30.This role presents a great opportunity to manage the delivery of services to a portfolio of clients. We are seeking a candidate that can drive service excellence and has experience leading and directing mobile field-based teams. This could be within the logistics sector, mobile services, keyholding or a similar industry.Applicants must meet the following criteria: * A positive people manager with experience leading field-based teams in the logistics sector. * Experience overseeing operations relating to route management, service delivery etc. * Strong process improvement skillsKey duties and responsibilities will include: * Ultimate responsibility for the operational management of field-based teams * Drive service delivery and client satisfaction across accounts. * Budget management * Management and leadership of teams * Regular client meetings across sites to ensure maximum client engagement. * Manage the mobilisation of new contracts. * Conduct and monitor staff appraisals including HR / disciplinary issues * Recruitment, training, and development * Production of high-quality reports to senior leadership teams and client contacts * Undertake site visits. * Develop and maintain quality management systems to measure performance. * Management of fleet vehiclesEstablished as a Security Recruitment specialist Momentum Recruitment provide a quality focused recruitment service for the provision of permanent, contract & temporary staff across the EMEA region.Momentum Recruitment covers the following markets.Corporate SecuritySecurity Guarding - Management & OperationsSecurity Guarding - Officer & site personnel staffRetail Loss Prevention, Audit & FraudSecurity Sales & Business DevelopmentElectronic SecurityRisk Management


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