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Technical Manager 6 month ftc

4 weeks ago

London, Greater London, United Kingdom wagamama Full time

at wagamama, we're an eating house for the soul. with over 160 uk restaurants and growing, our purpose is to nourish the world from bowl to soul. inspired by fast-paced, japanese ramen bars since 1992. a celebration of asian food brought wagamama to life

we're looking for a technical manager to join us for a 6 month fixed term contract

the role |

we are looking for an experienced technical manager to join our food technical team on a 6 month FTC

you will be responsible for the co-ordination + completion of activities in relation to food safety + quality + integrity + sustainability + allergen + nutrition control

key accountabilities

  • supply chain food safety, quality + integrity
  • allergen + nutritional compliance
  • supplier performance management, inc supplier audits and visits, supplier performance reviews
  • technical scorecard completion, review and trending
  • facilitating the new menu launch process + managing sample requests for lab testing
  • assessing product specifications and raw material information to determine correct + accurate information
  • represent and promote technical integrity
  • ensuring that the company meets its legal and ethical responsibilities
  • ensuring all food safety issues + complaints are resolved or escalated appropriately
  • to liaise with the other teams and give accurate advice as required on matters of food safety + allergen compliance + nutrition in relation to food + drink ingredients
  • provide accurate compliance reporting periodically to drive business improvement
  • maintain menu launch technical process
  • preparation and review of allergen and nutritional guides
  • maintaining up to date ingredient specification, supplier information and allergen and nutritional information for both ingredients and finished dishes
  • support driving sustainability, welfare, and ethical trading throughout the supply chain
  • maintain supplier supply chain traceability for meat, fish and produce

what we look for |

  • a degree qualification in food science and nutrition or related discipline
  • minimum five years in technical management role in the industry
  • competence in supplier management + raw material management + risk assessments
  • haccp level 3 minimum
  • sound knowledge + understanding of taccp + vaccp
  • knowledge + understanding of food safety gfsi accreditation standards scheme
  • sound knowledge + understanding of allergen management + nutritional regulations
  • knowledge + understanding of industry's sustainability and welfare standards
  • experience of working with horizon scanning + finn + rasff
  • restaurant operational awareness + knowledge would be beneficial
  • good communicator with strong interpersonal skills
  • strong it skills, specifically excel + databases
  • attention to detail
  • ability to travel
  • strong organisational skills + planning + prioritising + self-motivating + team player
  • passion for food

our perks + quirks |

  • a competitive annual salary
  • discretionary 20% bonus opportunity per year
  • wagamama food allowance
  • private healthcare
  • pension contribution
  • 25 days holiday + all bank holidays
  • various discount across retail, hospitality + leisure
  • internal progression opportunities | fully funded apprenticeship programmes to support your growth
  • kintsugi wellness | access to councillors, cycle to work scheme, discounted gym + leisure
  • family friendly policy | any expectant person or anyone adopting a child will receive 26 weeks full pay + 13 weeks half pay
  • financial wellbeing support | access to loans repaid through your salary for those 'strapped for cash' moments in life

the wagamama way |

kaizen, meaning 'good change', is the philosophy that sits at the core of who we are. it shapes every dish we create and pushes us to find better ways in all we do. our food, how we think, how we work, it has to be fresh. committed to championing change in both our communities + the impact on the planet

three whole decades of acting different, we don't conform, we celebrate difference. appreciating personality over perfection. welcoming everyone and their unique story to our benches. we promise to have your back. working together to build close bonds of trust + support. creating safe spaces where we can have real conversations with open hearts + open minds

all we ask is for you to dish up what makes you different

be you, be wagamama

wagamama is proudly part of disability confident