Platform Engineer

2 weeks ago

Fareham, United Kingdom Infinigate Cloud Full time

Infinigate Cloud are seeking an exceptionally driven Lead Platform Engineer to join our Cloud Platform Team in support of an exciting European expansion. This pivotal role is responsible for delivering and expanding a secure, resilient and performant Infinigate Cloud Platform using the latest technologies and integrating with key internal and external systems in alignment with our partners and vendors.


This is a full-time hybrid role, 3 days in office and 2 working from home, based in our modern offices located in Cams Hill Estate, Fareham. Due to the seniority of this role, extra duties on an out-of-hours basis may be required. There may be occasional travel to other office sites, company or industry events.


Duties & Responsibilities


• Accountable for infrastructure management and upgrades, including but not limited to performance, capacity management, adherence to SLA’s, platform/kernel upgrades, Connect installations, hotfixes to deliver improved capabilities of the platform(s).

• Accountable for platform operations, system health, monitoring, incident resolution to best practice standard and to deliver the availability and security of the Infinigate platforms in line with agreed SLA’s.

• Optimization of the platform(s), including but not limited to cost management, Azure spend, architectural recommendations and future-proofing.

• Actively identify problems and performance trends, escalating where appropriate or proposing solutions and continuous improvement ideas to improve efficiencies and user experience.

• Supporting the Product Operations in plan creation and design for CloudBlue Commerce and it’s subsequent versions to help enable the Teams to deliver functioning and saleable services/offers.

• Support, design and plan the expansion and growth into a microservices architecture to enable performance, security and scalability.

• Accountable for the effective delivery of defined changes within the scope of the role within the Platform Team.

• Proactively work with the wider teams across the business to ensure successful triage and resolution against Incidents.

• Support the development and enablement of your co-workers in team related tasks.

• Actively work with relevant vendors of products in triage against Incidents and deployments.

• Establish and manage project timelines including escalations, deployments, and new products/services within the required deadlines and schedules.

• Contribution and active participation in the technical teams of Infinigate, helping to shape technical direction, strategy and culture.

• Line management responsibilities for 2 direct reports


General Skills

• 3+ years’ experience in cloud platform delivery

• Awareness of CloudBlue technology stack

• A deep understanding and knowledge of cloud computing and the key drivers of commercial success

• Strong leadership skills, with an aptitude to lead by example

• Able to nurture strong business relationships, to meet and exceed customer expectations

• Strong verbal, written and numerical skills with the ability to communicate at all levels

• Ability to work in a structured way and engage with multiple stakeholders to resolve issues

• Driving Licence and the ability to travel overseas


Personal requirements

• Passion for business and customer success; meeting or exceeding defined objectives.

• Solution focused, takes accountability for own actions and constantly strives for the best possible outcomes.

• Autonomous self-starter and learner, able to acquire new knowledge and skills quickly.

• Confident and professional with excellent interpersonal, negotiation, communication and presentation skills.

• Must thrive in a high growth, fast-paced and sometimes ambiguous work environment.


Benefits

• Up to £60,000 salary per annum

• 25 days annual leave rising to 28 days with length of service plus bank holidays.

• Day off on your birthday.

• 2 paid volunteer days per year

• Additional holiday purchase scheme

• Life assurance of 4 x basic salary and group income protection from start date

• 5% employer matched pension contributions after 3 months service.

• Individual cover for private medical insurance and healthcare cash plan following successful completion of probationary period.

• Hybrid working arrangements and standard office working hours are 9am – 5.30pm

• Employee assistance programme for practical and emotional support.

• Free parking and complimentary refreshments onsite.


Infinigate Group are committed to creating a diverse and inclusive workplace where differences are not only accepted but also valued and appreciated. If any reasonable adjustments would support you through the recruitment process, then please get in touch at jobsUK@infinigate.com


If you are interested in applying for this role or have any additional queries on the role, please submit your CV quoting ‘Lead Platform Engineer’ to JobsUK@Infinigate.com.

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