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Customer Service Advisor

2 months ago


Fort William, United Kingdom Mandeville Recruitment Group Full time

Hours07.30-16.30 Mon-Fri, occasional Sat AM only 08.00-12.00, paid at time and a halfA fantastic opportunity has arisen for a Customer Service Advisor / Sales Assistant to join this national distributor of products for the construction industry. This is a varied role which offers great progression and training and would suit someone with great communication skills who is looking to progress their career in sales and customer service.THE ROLEEnsuring outstanding levels of customer service at all times both face-to-face and on the phoneTo maximise growth of sales within the branch Building customer relationships within the branchAnswering general enquiries, advising product availability, delivery dates etcIssuing quotations in response to enquiriesPicking goods in the warehouseKNOWLEDGE/ EXPERIENCE REQUIREMENTSPrevious customer service experience preferably within retail, customer service or trade environmentExceptional sales and customer relationship building skills at all levelsAbility to identify and understand business opportunities and build long term relationships with customersStrong commercial awareness and excellent communication skillsDriving licence preferredFor the right person there is a fantastic package on offer including:* Generous basic salary* Annual Bonus scheme* Variety of additional incentives* Great career progression Mandeville is acting as an Employment Agency in relation to this vacancy.