ServiceNow Developer/Admin

5 days ago

Belfast, United Kingdom Hayward Hawk Full time

Hayward Hawk Technology are working with a major international organisation that’s doubling down on digital transformation — and they’re building out their ServiceNow capability in a big way.They’re now looking for a ServiceNow Junior Admin / Junior Developer to join a growing team. This is a brilliant role for someone early in their career who wants proper exposure to enterprise-scale ServiceNow, modern ITSM/ITOM, and hands-on development work. If you’ve dabbled in ServiceNow, know your way around JavaScript/Glide basics, and want a place where you’ll learn fast — this is the one.The RoleYou’ll work closely with experienced ServiceNow developers and platform owners to support, build and improve the platform. Expect a good mix of admin tasks, configuration, scripting, troubleshooting and team-based delivery.What you’ll be doing:Supporting configuration and customisation across ServiceNow modules (ITSM, ITOM, SAM, SecOps and more).Getting stuck into catalog items, workflows, UI policies, business rules, and client/server scripts.Helping with user admin, access, and general platform upkeep.Jumping in on Agile ceremonies and contributing to enhancements, fixes and new features.Troubleshooting issues and working with senior devs to solve platform problems.Learning ServiceNow best practices, building out your scripting skills and supporting integrations with other systems.Taking part in release upgrades and testing new features.What We’re Looking For We’re not expecting someone with years of experience — we’re looking for someone hungry to grow.Ideally, you’ll bring:1–3 years’ experience in IT support, system admin or basic application development.Some exposure to ServiceNow (through work, internships, projects or certifications).Basic understanding of JavaScript, Glide scripting or general programming logic.A grasp of ITIL concepts and how service management works.Curiosity, problem-solving skills and a willingness to learn quickly.Strong communication and a bit of confidence working with technical and non-technical people.CSA certification or working towards it is a bonus — not essential.Familiarity with APIs, JSON, Agile/Scrum, or integrations is a plus.Why This Role?Proper hands-on training from senior ServiceNow engineers.Great competitive SalaryExposure to enterprise-scale ITSM and modern cloud-focused transformation.A global organisation with massive growth behind it.A genuinely supportive culture with strong career progression.Hybrid working with flexibility built in.*For this vacancy, we’re only able to consider applicants who have full, unrestricted right to work in the UK, as sponsorship cannot be provided *If you want to break into the ServiceNow world — or level up your early experience — this is the perfect platform to do it reach out to Aaron Pyper at Hayward Hawk on 028 9590 2688.

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    5 days ago

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