Restaurant Shift Manager

A range of quality own-brand and high street restaurants and cafés, mixed with great food, family-friendly menus, and a generous sprinkling of excellent service. That’s the recipe for success in our Food and Beverage department. Around each village, the Food and Beverage department employs around 350 team members across nine different restaurants, cafés, and bars, as well as a production kitchen. There’s also a further five concessionary units including well-known brands such as Bella Italia and Café Rouge. From American grills to authentic Indian cuisine, or for those wanting a relaxing drink after a busy day, there’s something to suit all appetites at Center Parcs.RESTAURANT SHIFT MANAGER | £15.28 per hour plus tipsAll colleagues working in the following restaurants: Rajinda Pradesh, Huck's American Bar and Grill, The Pancake House, Sports Café, The Lakeside Inn, Forester’s Inn and Vitalé Café Bar will benefit from the discretionary service charge we add to bills. The majority of our guests are happy to reward our colleagues for their excellent service.As a Shift Manager, you’ll support the Restaurant Manager in ensuring every shift runs smoothly and to the highest standards. You’ll lead and motivate the team, ensuring great guest care, adherence to brand standards and effective training and coaching.Key Responsibilities:Oversee the daily running of shifts, ensuring an outstanding guest experienceLead and support the team, creating a positive and proactive working environmentAchieve budgeted shift sales targets and ensure effective colleague deploymentCommunicate clearly with the team to maintain high service standardsEnsure compliance with Center Parcs’ service and brand expectationsHOURS OF WORKWe have the following contracts available on a flexible basis. This means that your hours and days of work could vary each week, but you will always receive at least your contracted hours each period.Entertainment Hive - 150 hours per 4-week period - Shift times range between 8am and 11:30pm, including weekendsEntertainment Hive - 75 hours per 4-week period - Shift times range between 8am and 11:30pm, including weekendsPlease state your desired contracted hours from the options above under the suitability section of your application form.As our village is open 365 days of the year, your working hours will include public / bank holidays and during Christmas and / or New Year on a rota basis.Experience, Skills & QualificationsEssential requirements:Ability to build relationships with colleagues and lead the teamExcellent communicator Naturally cheerful, patient, and friendlyProfessional, approachable, and calm under pressureDesirable requirements:Catering / bar management experience at supervisory levelAbout The BenefitsCenter Parcs is a fantastic place to work, and the benefits are as impressive as they are unique. Here are just a few:Colleague Bonus SchemePension Scheme with Life AssuranceColleague Recognition and Reward Scheme – offering a choice of Center Parcs and High Street vouchersFree use of our leisure facilitiesDiscounted Center Parcs breaks20% discount in our restaurant and retail outletsAccess to Perks at Work Portal - offering a wide range of retail and leisure discountsAn Employee Assistance Program - providing support on financial, health and legal mattersExcellent opportunities for career development and progression with the opportunity to gain externally recognised qualificationsIf this sounds like your ideal job, then we’d love to see your application.Interviews to be held: OngoingPlease note this vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged.Follow us - Facebook | LinkedInAt Center Parcs, everyone's welcome.We recognise that we're all at our best when we're being ourselves. We are committed to building a culture that champions diversity, equity, and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience.We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.